Shift Leader/Manager

As the first level of management, a Shift Leader is expected to maintain day-to-day operations at the Dojo, as well as some office administration work. Shift Leaders work both in the front on the line, and in the back in the kitchen during the day. They are leaders, and with that, they have to provide the best example for their team members, as well as have good team management skills. It’s up to the Shift Leaders to make sure that things at the Dojo run smoothly for the day!

The Shift Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served, and that the restaurant team members are well trained and provide good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Shift Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed, and assist others with those tasks

Responsibilities

• Interact regularly with customers ensuring a positive experience
• Coordinate and facilitate staff member's tasks to ensure timely execution
• Train and develop new team members to company standard
• Accurately process and reconcile shift payment transactions
• Motivate staff while working towards one goal

Qualifications

• Outgoing and engaging personality
• Strong communication and listening skills
• Able to resolve conflicts quickly and efficiently
• Experience in a leadership role is a definite plus

We are looking forward to hearing from you.

**Please note that we participate in E-Verify and employee rights**

Job Types: Full-time, Part-time

Pay: $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• 1 year

Restaurant type:

• Fast casual restaurant
• Quick service & fast food restaurant

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Application Question(s):

• Do you have reliable transportation to and from work during our hours of operation?
• What is your expected hourly rate?
• How many hours per week do you want to work? Please include the minimum and maximum amount of hours.
• What is your current employment status?
• If hired, can you submit documents to prove your legal right to work in the US?
• On a typical shift, workers will find themselves being on their feet for at least 6-9 hours, lifting over 30 lb containers, working with sharp and hot kitchen equipment, and handling seafood. Are you able and willing to perform these tasks?
• How many jobs have you had in the past 2 years?
• What were the circumstances for leaving each job?
• Have you been convicted of a felony that has not been annulled, expunged, or sealed by the court?
• Would you be willing to work flexible hours, including weekends and holidays?

Work Location: In person