Shift Supervisor

Pet Supplies Plus in Holland is looking for passionate pet lovers to join our team as we strive to be our neighborhood's favorite pet store!

We offer a fun pet-centered atmosphere, career advancement opportunities (we love to hire from within), a high employee discount (even on top of sales prices!), and more!

*Bonus Pay monthly based on store performance goals achieved
*Receive annual raises based on performance as you grow with the company

Responsibilities/Qualifications:

As a Shift Supervisor at Pet Supplies Plus, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will:

• assist a neighbor in choosing the perfect toy for a lab who loves to fetch
• stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom
• set an example for other team members by delivering fantastic neighborly service
• assist the store's team leaders by reinforcing the daily operational procedures and performance expectations

Shift Supervisor key responsibilities include:

• Partnering with store team leaders to learn and reinforce the PSP standards and daily management routines that make your store a neighborhood favorite
• Providing leadership coverage and management functions up to four times per week when team leaders are offsite
• Learning and performing back office procedures to comply with standards and expectations, such as making labels and updating price changes
• Adhering to operational policies and procedures (animal care, safety, cleanliness, and security) that ensure exceptional service is being provided to neighbors
• communicating opportunities to improve community and neighbor engagement or store performance to team leaders
• Involvement in store recruiting, training, and team member development

Pawsome Shift Supervisor candidates will have:

• 1+ year of retail experience
• 1+ year of supervising/leadership experience
• Strong sales and customer service skills
• Proficiency in Microsoft Office, as well as effective communication skills
• Ability to operate all equipment, including a walk-behind forklift, pallet jack, climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!)
• Ability to work flexible schedules, have reliable transportation, must pass a drug and background screening, and be 18 years of age or older.

Pawsome Pets Plus, LLC is an independently owned & operated franchise of Pet Supplies Plus.

Job Types: Full-time, Part-time

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Employee Management: 1 year (Required)

Work Location: In person