Site Supervisor In Residence

New Hope for Families
Site Supervisor In Residence

Beginning September 2024

About New Hope for Families

New Hope provides emergency shelter for children and the parents who come with them. In addition, we provide top-ranked preschool for shelter residents and the broader community.

Our Mission:

New Hope for Families provides shelter and early learning programs to keep families together and lift every child into a promising future.

About the Shelter

The Site Supervisor in Residence is a member of the New Hope Shelter team. When a family with minor children faces a housing crisis, like sleeping outside or in a vehicle, The Shelter team intervenes with emergency overnight shelter. Families bunk in a locked, private bedroom and share the kitchen, laundry and common spaces with other residents. We provide housing-focused case management designed to help families reconnect to affordable housing as quickly as possible. More than 80% of our families do, and it only takes an average of 90 days. We can shelter 12 families at a time, but also divert many more to other safe situations where they can access a new lease.

About The Job

We are searching for a positive, enthusiastic applicant who thrives on a team and around other people. The best candidate enjoys planning events, is delighted by children, and has an empathetic disposition toward people in crisis. The Site Supervisor in Residence performs two critical roles at the Shelter. First, they help plan and implement our family programming like after school tutoring, holiday events, and more. Second, they serve as a cool-headed, responsive presence on-site in case of emergencies like a shelter intake or lockout. This role is a new exciting opportunity to join our team in Fall of 2024, as we continue our work, ending family homelessness in Bloomington, IN.

Family Programming

Families stay in shelter for several months at a time and we want to create positive, enriching experiences for them to look back on. For example, we mark birthdays, plan holiday events, and coordinate volunteer-staffed programming like after school tutoring, financial coaching, cooking classes, and more! Most family programming and supervision occurs after school between 4PM and 8PM. The Site Supervisor in Residence will spend 20 hours per week coordinating family programming in partnership with the Shelter team, residents, and volunteers.

Site Supervision

New Hope will provide a 1-bedroom apartment on site in exchange for this person being home between 10:30PM and 6AM, 5 nights per week. Another staff member provides evening supervision for the other nights. The Site Supervisor in Residence will be available for minor incidents like lockouts or other issues families might have while they get adjusted to life in the shelter. In addition, the Site Supervisor in Residence will respond to evening requests for shelter if local police or DCS locate a child sleeping outside who needs to enter shelter. Late evening intakes are a rare, but critical, part of our work to respond to family homelessness. Last, The Site Supervisor in Residence will respond to emergencies like crimes or fires by calling first responders and the Shelter Director. We do not require the Site Supervisor in Residence to be awake or make rounds, but simply to be present on-site in case of emergency.

Job Activities:

• In coordination with the Shelter and Early Learning teams, plans family programming events with an eye toward invitation and inclusivity for all New Hope clients.*
• In coordination with the Shelter team, plans events like cookouts and parties for families to mark special occasions or simply to build community and morale.*
• Tracks birthdays and plans cards/celebrations within the resident pods*
• Tracks move-outs and plans move-out acknowledgements and celebrations*
• Builds relationships with volunteers and empowers them to implement family programming.
• In partnership with Shelter team, supervises after school program volunteers as needed
• In partnership with Shelter team, supervises volunteers as they conduct educational events or seminars like financial coaching or Renting 101 classes
• In coordination with Shelter team, responds to in-kind donations and helps distribute them to families
• Is present on site from 10:30PM-6AM, 5 nights per week for minor incidents like lockouts or to call first responders and on-call staff in case of emergencies.(* denotes possible remote work activities)

Required Qualifications-High School Diploma if currently enrolled in in secondary education OR associate’s degree or higher if no longer enrolled in secondary education

-Must move into our on-site apartment

-Must be available as a presence for site supervision 10:30PM-6AM 5 nights per week

Preferred Qualifications

-The best candidate has or can gain KNOWLEDGE of: The essential needs of families with children like diapers, basic clothing sizes, ordinary bedtimes; child-friendly activities and events, local resources like transportation and thrift stores

-The best candidate has or can gain these SKILLS: Microsoft office suite use, use of Gmail, spreadsheet management, creating posters in Canva, strong ability to communicate

-The best candidate has or can quickly develop these ABILITIES: Hospitable disposition that makes people feel welcome and appreciated; tracking and scheduling events with accuracy; communicating easily and often via text message, email, and in person

-The best candidate as these Other Characteristics: Can dedicate the evening hours to site supervision 5 nights per week, is kind and open to people in crisis, can solve problems with creativity and proactivity, can persist through to the end of tasks, can often find productive activities during work hours without direction, works well with a team

Compensation

This is a part time, non-exempt position

-Competitive wage commensurate with experience and education

-Paid Holidays-PTO and Sick Days

-Professional Development Opportunities

-Rent-free 1 bedroom apartment

Job Type: Part-time

Pay: $15.00 per hour

Expected hours: 20 per week

Benefits:

• Flexible schedule
• Paid time off
• Professional development assistance

Schedule:

• Day shift
• On call
• Weekends as needed

Application Question(s):

• This job is an intense and rewarding experience ideal for students moving through one chapter of life to another. It is not designed as a long-term role, but instead is a 6 or 12 month role open to renewal each year. Does that match your employment and housing plans?
• This job requires you to live on site, in an apartment for free, in exchange for being on call 5 nights a week.

Are you able to move into our 1-bedroom apartment in Fall 2024?

Ability to Relocate:

• Bloomington, IN 47403: Relocate before starting work (Required)

Work Location: In person