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Solar Service Technician

Blue Horizon Energy LLC
4.3 out of 5
121 Cheshire Lane, Hopkins, MN 55305
Hybrid work
$23 - $26 an hour - Full-time

Location

121 Cheshire Lane, Hopkins, MN 55305

Benefits
Pulled from the full job description

  • 401(k)
  • 401(k) matching
  • Continuing education credits
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account

Full job description

Service Technician

Job Summary
The Field Service Technician is a part of our growing field operations team. This position is responsible for delivering exceptional customer service, encompassing electronic monitoring of the performance of our customers’ solar energy systems, physical field service on customer sites when required, and general support of the post-installation customer experience.

Our customers look to Blue Horizon Energy as a long-term partner in their energy sustainability projects and this role is a key part of that partnership. We envision significant growth potential for this role over time as our operations and maintenance team grows to serve our customers.

Day-to-day activities of this role may include, but are not limited to:

● Review electronic monitoring software for solar energy systems, addressing any updates, alerts, or other information that needs attention (est. 30% of schedule).

● Perform on-site preventative and corrective maintenance on solar equipment and related components at our customer sites, including associated documentation and manufacturer coordination for replacement and reimbursement (est. 30% of schedule).

● Assist with the commissioning and operational programming for newly installed solar energy systems, including quality control review and customer training (est. 30% of schedule).

● General customer support, training, and Q&A (est. 10% of schedule).
● Effectively and professionally communicate with customers, vendors, and internal teams, including regular communication with the operations leadership team to ensure service requests are completed timely and customer expectations are well managed (as needed).

Compensation
We believe investing in our team produces the best results, including:

● Competitive pay and overtime opportunities.
● Daily per diem for overnight travel (limited overnight travel is expected for this role).
● Company vehicle, tools, and fuel for use during work activities.
● 100% Company-paid employee health insurance.
● 401(k) with contribution match by company.
● Continuing Education Reimbursement and Paid Training.
● Opportunities for advancement within a rapidly growing business and industry.

Expectations
The ideal candidate will bring the following skills and attributes to the table:

● Experience with electrical and/or general construction.
● Experience with mechanical equipment, including low-power hydraulics and related systems.
● Knowledge of computer systems and ability to interface with a variety of software.
● Limited overnight travel will be required, generally no more than 20% of schedule.
● Comfortable working on rooftops, generally flat commercial rooftops.
● Ability to work independently with minimal supervision.
● Detail-oriented and problem-solving mentality.
● Excellent written and verbal communication skills.
● Able to routinely and comfortably climb ladders and lift heavy objects.

Experience/Requirements
The ideal candidate will bring the following background to the table:

● Valid Minnesota Drivers’ License (required).
● Satisfactory Pre-Employment Background Check (required).

Job Type: Full Time

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime

Experience:

  • Construction: 2 years (Preferred)
  • Field service: 1 year (Required)

Ability to Relocate:

  • Hopkins, MN 55305: Relocate before starting work (Required)

Willingness to travel:

  • 25% (Preferred)

Work Location: Hybrid remote in Hopkins, MN 55305