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Support Engineer

LENET
15 West 38th Street, New York, NY 10018
$50,000 - $70,000 a year - Full-time

Benefits
Pulled from the full job description

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Full job description

We are looking for a qualified Support Technician that will install and maintain computer systems and networks for our clients aiming for the highest functionality. You will make appropriate and safe usage of the IT infrastructure. The ideal candidate must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. Great troubleshooting abilities and attention to detail.

Responsibilities
- Oversee the implementation and usage of information technology and computer systems
- Support corporate and field staff related to IT initiatives and systems
- Plan, organize, control and evaluate IT and electronic data operations
- Perform planning, development, implementation and coordination of systems, policies and procedures
- Prepare measures to ensure security of data, network access and backup systems
- Comply with user needs and system functionality to contribute to organizational policy
- Detect problematic areas and implement strategic solutions in time
- Review and analyze systems, assessing their outcomes
- Organize assets, information security and control structures
- Manage annual IT budget alongside Manager and ensure cost effectiveness

Qualifications
- Excellent diagnostic and problem-solving skills
- Excellent communication ability
- Outstanding organizational and time-management skills
- In depth understanding of diverse computer systems and networks
- BS Degree in Computer Science, MIS or other relevant area
- French speaking is a plus
- 3-4+ years' experience of working as an IT Specialist or other relevant position
- Significant experience in datacenter management and data governance
- In-depth knowledge of technical management, information analysis and of computer hardware/software systems
- Good experience with computer networks, network administration and network installation
- Knowledge of ConnectWise manage or ConnectWise automate (LabTech) a plus

To apply please click the link to start your application.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person