Support Specialist

The State Insurance Fund (SIF) is Idaho’s leading workers compensation insurance provider. Since our inception in 1917, SIF has been dedicated to Idaho businesses and their injured workers. Our employees are the face of SIF and crucial to providing exceptional customer service. The majority of our policyholders are small businesses that are the backbone of Idaho’s economy. We are proud to offer services to help protect their employees and support their financial strength.

We are currently seeking a Premium Audit Support Specialist to join our team! This position will perform support activities for the Audit department as well as process financial transactions for premium billing.

You’ll be responsible for:

• Scheduling appointments for assigned Auditors.
• Ensuring completed field audits are produced in a clear and concise manner.
• Researching policy revisions to determine the accuracy of reported payroll.
• Reviewing workers compensation payroll reports and premium audits.
• Responding to customer inquiries regarding premium audits.

Your background should include:

• Bachelor’s degree in Business or Accounting (or a related discipline), or an equivalent combination of education and relevant experience.
• Minimum 1 year of data entry experience working with a billing, payroll or other computerized record keeping system.
• Knowledge of workers’ compensation insurance concepts, including familiarity with the NCCI Basic Manual and Idaho statutes, a plus.
• Ability to learn and explain company policies and procedures to independently solve problems with periodic direction/supervision.
• Ability to utilize company computer systems to research complex customer issues.
• Proficiency in using desktop applications, e.g., Microsoft Office products, to generate emails, forms/letters, reports, and presentations as well as search and download information from the internet.
• Ability to accurately perform basic mathematical calculations involving decimals, fractions, and percentages.
• Capability of producing grammatically correct reports in a clear and concise manner.
• Strong attention to detail and a high level of organizational skills.
• Strong time management capabilities with ability to independently complete work assignments within specified timeframes.

What you can expect!

• A fun, collaborative culture
• Work-life balance
• Professional development opportunities that are more than just “talked about”, they actually happen!
• Competitive salary
• Generous paid time off
• Amazing insurance benefits package
• Retirement benefits that rock – membership in PERSI (pension plan) as well as retirement savings options via 401(k) and 457 plans

SIF values diversity and we are an equal opportunity employer. Please note that applicants need to have legal authority to work permanently in the U.S.

Job Type: Full-time

Pay: $20.18 - $28.14 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Shift:

• 8 hour shift

Work Location: In person