Systems Administrator I

JOB OVERVIEW:

This position is responsible for administering, monitoring and supporting server hardware platforms, operating systems, and their related products and technologies used by HSPS. Recommends, documents, and follows established standards for system uptime and availability. Assists with day to day infrastructure repair, and maintenance.

KEY RESPONSIBILITIES:

· Assists in troubleshooting and resolving infrastructure issues

· Helps to develop and maintain documentation on infrastructure, software, systems, and disaster recovery methodology

· Assists in ensuring that network infrastructure is up and running

· Implements approved hardware and software

· Assists in building, maintaining, and repairing datacenter and network infrastructure

· Trains other TSM’s on using networking hardware and software as needed

· Ensures company backups are run on a regular basis and restores files as needed

· Creates and distributes reports as needed

· Acts as a backup for other IS team members

· Attends education and training sessions as approved and/or required

· Implements system monitors for aspects of the environment to ensure uptime

· Responds to monitors to resolve issues and problems with infrastructure and servers

· Participates in special projects and performs other duties as required

SPECIFIC KNOWLEDGE & SKILLS:

· Basic understanding of Watchguard Firewall

· Basic understanding of current and past Microsoft server operating systems

· Basic understanding of current operating systems

· Intermediate understanding of core IT infrastructure and systems including but not limited to Active Directory/Group Policy, virtualization, SAN storage, and networking equipment

· Intermediate ability to analyze system logs

· Intermediate understanding of best practices for introducing and integrating new technologies into an enterprise

· Ability to perform routine audits of systems and software

· Intermediate understanding of information security and best practices

· Basic understanding of optimizing server systems for best performance

· Ability to manage and maintain server anti-virus systems

· Maintain a level of proficiency necessary for competence in the position as identified by the department training website

GENERAL SKILLS & COMPETENCIES:

· Basic understanding of industry practices

· General proficiency with tools, systems, and procedures

· Basic planning/organizational skills and techniques

· Good decision making, analysis and problem solving skills

· Good verbal and written communication skills

· Basic presentation and public speaking skills

· Basic interpersonal skills

· Developing professional credibility

WORK EXPERIENCE:

Typically 2 to 4 years of related professional experience.

PREFERRED EDUCATION:

Typically a Bachelor's Degree or global equivalent in related discipline.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.

KNOWLEDGE:

Intermediate level professional; developing knowledge within own discipline. Some evaluation, originality or ingenuity required to perform tasks. Frequently apply the fundamental concepts, practices, and procedures of a particular field. Apply company policies and procedures to resolve a variety of issues.

COMPLEXITY:

Work on problems of limited to moderate scope and impact where analysis of situations or data requires a review of a variety of factors. Analyze possible solutions using standard procedures to solve straightforward problems. Exercise judgment within defined procedures and practice to determine appropriate action. Build productive internal/external working relationships.

SUPERVISION:

Receive a moderate level of instruction on day-to-day work and detailed instruction and guidance on new projects or assignments.

PERFORMANCE REQUIREMENTS:

Typically, to advance to a new job level, TSMs must demonstrate professional behavior and should consistently be at the high-end of meets expectations or consistently exceed expectations.

Job Type: Full-time

Pay: $62,721.00 - $109,762.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Ability to Relocate:

• Canfield, OH 44406: Relocate before starting work (Required)

Work Location: Hybrid remote in Canfield, OH 44406