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Tasting Room Wine Educator

Standing Stone Vineyards
Hector, NY
$15 - $17 an hour - Part-time

Location

Hector, NY

Benefits
Pulled from the full job description

  • Employee discount
  • Flexible schedule

Full job description

As members of the Hermann J Wiemer and Standing Stone organization, we strive to create a dynamic environment, steeped in tradition yet constantly looking to innovate and remain on the forefront of thought-leadership in our industry. In building our community, we hope to attract and maintain team members who feel both empowered to help create this environment, as well as participate in purveying the greater culture in an authentic way.

We aim to foster a high level of quality and sustainability. In remaining focused on these two symbiotic goals, one should never be compromised for the other. Creating a sustainable environment must be thought of in the literal and figurative sense for everyone in both the long and short term. We recognize and take pride in every step of every process, as we are all part of the same ecosystem. There are no small roles here.

We encourage team members to be thoughtful and transparent. Begin every interaction with gratitude, respect, & awareness - remembering that all three are present in ourselves and in each other. We seek to create teams and leaders that thrive in a discovery-driven approach, while being authentic and passionate in a way that is true to who you are.

Reports to: Tasting Room Manager

Interacts with: Guests, Co-workers, Winery Production Staff, Sales Staff, Trade Visitors

Responsibilities: To include but not limited to the following

  • Provide and ensure friendly, courteous and professional guest service
  • Accurately and consistently describe and promote Hermann J. Wiemer Vineyard wines, vineyards and viticultural practices
  • Provide a superior customer experience and service while providing guests with knowledge on the unique qualities of our wines
  • Open and closing procedures
  • Achieving and maintaining quality presentation in all public and back of the house areas at all times
  • Ability to sustain a high volume of guests throughout the day, tolerate frequent interruptions and changes in routine
  • Provide and ensure responsible beverage service
  • Assist in resolution of guest concerns or problems
  • Keep tasting room, work area and sales area clean, organized and safe
  • Have an interest and passion for wine
  • Applicants must be at least 21 years old and able to lift 40+ pounds

Expectations:

  • Our Wine Educators provide genuine hospitality and a vast knowledge of our wines in the Tasting Room for guests to sample, purchase wines, and enroll in wine clubs.
  • Hours available would range between 20-40 hours a week, May to November, with some off season hours available.
  • Act as a team player, working with the entire team to promote a cooperative working environment.
  • Demonstrate teamwork and responsiveness when asked to do any task consistent with winery standards, including back of house, housekeeping and cleaning tasks.
  • Keep information confidential unless otherwise instructed
  • Keep the work area and sales area clean, organized and safe. Performs daily cleaning tasks as a team player.
  • Work continually towards self-development to stay current on customer service, sales, procedures and practices.
  • Responds to customer inquiries and problem solving in a professional and effective fashion.
  • Asks questions when needed for clarification and understanding

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This serves as an initial scope of work. Other tasks could be assigned as work and needs develop. Agility and flexibility are vital to the success of this role.

Learn more about our estate at Wiemer.com

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • Day shift
  • Holidays
  • Weekend availability

Supplemental pay types:

  • Commission pay
  • Tips

Ability to commute/relocate:

  • Hector, NY: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person