Team Member

Job Overview
To work as an employee of a State Farm independent contractor agent assisting in providing quality service to State Farm customers and assisting with the agent’s marketing efforts.

Responsibilities

• Strong listening, oral and written communications skills.
• Provide prompt, accurate, friendly, cost-effective service by responding to inquiries from existing policyholders and the general public regarding insurance availability, eligibility, coverage’s, policy changes, transfers, claim submission procedures and status, rates, billing clarification, payment plans and procedures, and make referrals for marketing opportunities as appropriate.
• Prepare forms, policies and endorsements when required.
• Provide service to the public and policyholders in a pleasant and courteous manner.
• As directed by the agent, work with State Farm computer system to update information in customer databases used by the agent.
• Contact prospects and current policyholders for appointments.
• Meet customer service goals and assist with marketing goals as directed by the agent.
• Perform other related duties as assigned by the agent.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Paid time off

License/Certification:

• Property & Casualty License (Required)

Ability to Commute:

• San Jose, CA 95117 (Required)

Ability to Relocate:

• San Jose, CA 95117: Relocate before starting work (Required)

Work Location: In person