Team Member

Team Member

Qualifications:

Strong interpersonal and communication skills - communicate clearly and effectively.

Work well with children and parents.

Ability to provide excellent in-person customer service.

Proactive, demonstrating the ability to identify, address, and resolve problems as well as suggest improvements.

Responsible and dependable.

Must be flexible to work weekends (between 8am-9pm). Some weekdays (8am-9pm). Along with some holidays.

Education and/or Experience:

Minimum of High School Diploma or equivalent (required).

Previous experience with childcare, teaching, or camp counseling preferred.

Retail, food or customer service experience preferred.

CPR and first aid certification preferred.

Background check

Frequently moves boxes weighing up to 20 pounds across building for various needs.

Must be able to move/walk around continuously to ensure the safety of the building and patrons.

Responsibilities

• Provide excellent customer service by greeting all guests with a kind and friendly manner.
• Check in guests following all policy and procedures
• Process payment for entry, parties, food/beverage, retail items using point of sale systems.
• Maintain a safe and secure playing environment by reinforcing the rules of play and standards throughout the day.

Ensure the safety of all guests, providing correction as needed in a kind but firm manner, and mediating any minor conflicts between children.

• Encourage safe, independent play and assist with planned activities including academic enrichment, games, crafts and birthday parties as required.
• Demonstrate ability to adapt, improvise, prioritize and manage time efficiently.
• Communicate with guests (both adults and children) in a polite, positive, professional, and informed manner.
• Maintain clean and organized facilities in accordance with established procedures.
• Participate in all staff training sessions and meetings.

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Weekends only

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Child care: 1 year (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person