Terminal Assistant

Position Summary

At Apache Oil Company, the Terminal Assistant will cohesively work alongside the Terminal Manager to provide seamless daily operations for our facility. The Terminal Assistant will be responsible for front desk and will call operations, connecting with customers to ensure that needs are met. Will be required to enter in orders into tracking system, answer and route phone calls, and assist with inside sale opportunities as they arise. Will be responsible for running operations of the terminal in the absence of the Terminal Manager. Experience with fuel, lubricant, and materials distribution is highly desired, as well as Inside Sales experience.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

People

1. Works with cohesively across all departments and a staff.

2. Maintains positive and professional communication with all personnel.

3. Communicates with external customers and clients with respect.

4. Work with Terminal Manager to ensure terminal efficiency, terminal safety, and customer satisfaction.

5. Answer phone calls with new and existing customers to discuss current product inventory and delivery of products.

Service

• Assistant will be working at service desk and routing customer orders through the onsite warehouse and delivery drivers.
• General office and clerical duties.
• Answers and routes phone calls to include will call customer inquiries, lubricant, and fuel service orders.
• Assisting with lubricant or fuel dispatching orders if necessary.

Quality and Safety

• Ability to calculate figures and amounts including adding, subtracting, multiplying, and dividing.
• Ensures orders are applied to the correct customer accounts and orders are entered with accurate billing data.
• Ensure payments are applied to correct customer accounts.

Financial

• Uses resources efficiently
• Submits reimbursements in a timely manner when needed.

Education Requirements

· Highschool Diploma or equivalent – Required

Experience Requirements

· One year experience in a general office setting

· Experience within lubricants/fuel distribution preferred

Minimum Qualifications (Knowledge, Skills, and Abilities)

· Work closely and effectively with multiple levels of the organization

· Excellent organizational skills and attention to detail.

· Thorough understanding of budgetary and accounting principles, practices, and policies.

Physical Demands and Work Environment

The physical demands described on the following page are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Work Environment % of time spent

Inside 100%

Outside 0%

General

Yes

No

Vision

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-General

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-Depth Perception

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-Color Perception

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Smelling

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Hearing/Listening

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Speaking Clearly

☒

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-Simple

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-Complex

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-English

☒

☐

-Foreign Language

☐

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Touching

☒

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-Hand

☒

☐

-Dexterity

☒

☐

-Sensitivity

(heat, texture, etc.)

☒

☐

Occupational Environmental Conditions Yes No Extreme Cold ☒ ☐ Extreme Heat ☒ ☐ Noise ☒ ☐ Dust ☒ ☐ Fumes/Odors ☒ ☐ Confined Spaces ☐ ☒ High Places ☐ ☒ Mechanical Equipment ☒ ☐ Electronic Equipment ☒ ☐ Pressurized Equipment ☒ ☐ Lifting Requirements

Does the job require lifting weight? Choose an item.

Weight Lifted

Above At Below

Shoulder

01-10 lbs.

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10 – 25 lbs.

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25 – 50 lbs.

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Over 50 lbs.

☐

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Tools

Hand

Yes

No

Long Handle

☐

☒

Precision

☐

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Power

☐

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Power Precision

☐

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Strength Requirements

Heaviest weight lifted

25 lbs.

Heaviest weight pushed/pulled

25 lbs.

Distance pushed/pulled

10 ft

Equipment Used

Yes

No

Keyboard

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Computer

☒

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Telephone

☒

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TV Monitor

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Mechanical Equipment

☐

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Mobile Equipment

☐

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-Non Motorized

☐

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-Motorized

(includes cars, trucks, forklifts, etc.)

☐

☒

Physical Activities Frequency Yes No Sitting Constantly ☒ ☐ Standing Occassionally ☒ ☐ Twisting Occassionally ☒ ☐ Bending Occassionally ☒ ☐ Stooping Occassionally ☒ ☐ Squatting Occassionally ☒ ☐ Kneeling Rarely ☒ ☐ Mobility Requirements

Yes

No

Walk

☒

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Run

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Climb

☒

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-Stairs

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-Ladders

☐

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-Inclines

☐

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-Objects/Equipment

☐

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Crawl

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Carrying (30 lbs)

☐

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Work Remotely

• No

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• No experience needed
• Under 1 year

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Required)
• Administrative Assistant: 1 year (Required)
• Oil & gas: 1 year (Preferred)

Work Location: In person