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Travel Agent

Cain Travel
3.3 out of 5 stars
Remote
$26 - $31 an hour - Full-time

Location

Remote

Benefits
Pulled from the full job description

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Paid time off

Full job description

Job Requirement

To professionally support all clients within the company’s guidelines and standards for excellent customer service. This position will require a flexible schedule. We are currently looking to fill later hours and weekend shifts.

Responsibilities

· Proficiency in making domestic and international travel arrangements, including air, car, hotel, and limo

· The ability to read and decipher airline contracts and private fares

· Keeping abreast of airline alliance programs

· Follow all company procedures, guidelines, and standards in customer service, productivity, attendance, and accuracy of work.

· Potential of receiving phone calls and supporting customers with reservations in times of high volume

Skills/Qualifications

· Three or more years of travel agency experience

· Domestic and international geography knowledge

· Sabre, GDS experience required

· Manage the booking from beginning to end including ticketing and exchanges

· Ability to handle multiple accounts and tasks simultaneously

· Good verbal and written communication skills

· Exceptional customer service, positive can-do attitude

· Good organizational skills and time management skills are necessary and the ability to perform in a fast-paced environment

· Proactive problem-solving skills

· Ability to learn processes quickly and adaptable to change

· The ability to work independently, exercising discretion and good judgement

· Experience in Microsoft office preferred

Job Type: Full-time

Pay: $26.00 - $31.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Paid time off
  • Parental leave
  • Referral program

Schedule:

  • 10 hour shift
  • 8 hour shift

Supplemental Pay:

  • Bonus opportunities

Application Question(s):

  • Are you able to work one weekend day?

Experience:

  • Sabre: 1 year (Required)
  • Corporate Travel Agency: 3 years (Required)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: Remote