Utility Clerk

Town of Haynesville
Haynesville, LA 71038
$10 - $13 an hour - Full-time

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Pay

  • $10 - $13 an hour

Job type

  • Full-time

Shift and schedule

  • 8 hour shift
  • Monday to Friday

Location

Haynesville, LA 71038

Benefits
Pulled from the full job description

  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Full job description

Overview:
We are seeking a detail-oriented Utility Clerk to join our team. The ideal candidate will have a diverse skill set and be able to handle various tasks efficiently.

Job Environment:

1. Work is performed under typical office conditions, with little exposure to occupational risks.

2. Operates automobile, computers, calculators, scanner, facsimile, copier, telephone and any other standard office equipment.

3. Makes frequent, daily contact with the public, other Town departments and officials, outside agencies and other governmental organizations and coworkers. Contact is by means of telephone, personal discussion, correspondence and email; contacts with the public require a high level of courtesy and patience.

4. Errors could result in delay, reduced levels of service, poor public relations and have financial repercussions.

Essential Functions: (The omission of a duty does not exclude it from the position if the duty is similar, related, or a logical expectation for an individual to perform as part of the job responsibilities.

1. Responsible for using specialized utility computer software for water/sewer billing.

2. Creates new utility accounts for billing.

3. Receives and enters payments from customers over the counter, by mail & online.

4. Types letters, forms, maintains files and various other office records.

5. Schedules final water and sewer readings and prepares final bills.

6.. Receives and/or routes telephone inquiries for customer service.

7. Collects all necessary forms and payment for water and sewer connection fees.

8. Schedule and prepare work orders for meter installs and maintenance.

9. Become knowledgeable of rates and fees for water and sewer.

10. Post and edit meter reads, review calculations, verify discrepancies and make necessary corrections.

11. Prepare billing files for online payments and printing and mailing of bills.

12. Reviews proofs of water bills.

13. Maintain a neat work area.

14. Performs various clerical tasks as needed.

Experience:
- Prior experience in a office or similar setting
- Strong organizational skills with the ability to multitask effectively
- Proficient in data entry and file management
- Customer service experience is preferred
- Ability to type accurately and quickly

This position offers the opportunity to develop a wide range of skills in a dynamic work environment. If you are a proactive individual with excellent organizational abilities, we encourage you to apply for the Utility Clerk position.

Job Type: Full-time

Pay: $10.00 - $13.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Customer service: 1 year (Required)

Ability to Commute:

  • Haynesville, LA 71038 (Required)

Work Location: In person

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