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Customer Service Phone Agent jobs in Ohio

Tech 2, NOC, Managed Services
Hamilton, OH 45011
Handle inbound customer repair request via phone, portal, email, and. Services customer problems. Provide all customer communications including status updates...
Desired Experience: CompTIA Network+

Tech 2, NOC, Managed Services

Hamilton, OH 45011
Handle inbound customer repair request via phone, portal, email, andnetwork monitoring tools.- Manage ticket queues.- Interface with incumbent local exchange...
Desired Experience: CompTIA Network+

Configuration Technician

Hamilton, OH 45011
Administers customer account information anddiagnoses and resolves technical difficulties.- Verifies network outages and escalates to appropriate fix agents...
Desired Experience: CCNA
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