Flagstar Bank jobs in Troy, MI

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Sr. Email Chat Contact Center Representative

Troy, MI
Use problem solving skills, paired with knowledge of Flagstar procedures, to identify and communicate appropriate, accurate solutions to customers....
Desired Experience: Customer Service, Microsoft Office

Sr. Fraud Investigator

Troy, MI
Analyze historical results to monitor and evaluate current and future business relationships with Flagstar Bank....
Desired Experience: Microsoft Office

BSA Compliance Risk Specialist

Troy, MI
The Bank Secrecy Act (BSA) Compliance department is part of Flagstar Bank’s (the Bank) second line of defense in the Bank’s quest to provide an effective BSA...
Desired Experience: Certified Anti-Money Laundering Specialist, Microsoft Office, CRCM

MERS eRegistry Analyst

Troy, MI
Flagstar Bank is seeking an individual to join our Special Loans department as an MERS (Mortgage Electronic Registration Service) / e-Registry Analyst....
Desired Experience: Excel

Quality Assurance Analyst – Contact Center

Troy, MI
The Quality Assurance Analyst will be responsible for monitoring and evaluating Flagstar and/or vendor contact center agents in an effort to ensure quality...
Desired Experience: Microsoft Word, Microsoft Office

Reporting Analyst - Contact Center

Troy, MI
Help us tell our call center story! Our Reporting Analysts partner closely with four call center teams: Banking Support, Servicing Support, Corporate...
Desired Experience: Microsoft Powerpoint, IVR, Microsoft Office

Special Loans Analyst

Troy, MI
Flagstar Bank is seeking an individual to join our Special Loans department as an Analyst. 1-3 years mortgage servicing , bank or equivalent work experience....
Desired Experience: Excel

Financial Service Representative

Bloomfield Hills, MI +2 locations
Process financial transactions(cash and non-cash bank transactions, balance inquiries, cashier's checks, money orders, cash advances with credit cards, etc.)....
Desired Experience: Cash Handling, Customer Service

Servicing Research & Response Specialist

Troy, MI
The Servicing Research Specialist is responsible for researching and resolving inquiries from customers and internal departments on mortgage loan transactions...

Executive Response Specialist

Troy, MI
Performs moderate risk analysis of complainant to identify if complaint issue impacts brand reputation and/or poses a risk to the Bank and communicates with...
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