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microsoft ESCALATION ENGINEER jobs

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Charlotte, NC 28273 (Olde Whitehall area) +2 locations
Support Escalation Engineers (SEE) serve as frontline technical resources for Microsoft’s customers and partners via phone, email or web.
Participate in “triage” meetings to share knowledge with other engineers and develop efficient customer solutions.
Escalation Engineers must be highly observant and skilled to identify and resolve issues. Ability to meet Microsoft, customer and/or government security…
This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Charlotte, NC 28273 (Olde Whitehall area)
Knowledge of Microsoft Azure Platform services. Microsoft Azure architecture and its components (Fabric, Compute, Storage, etc). Ability to deal with ambiguity.
Provide support to Enterprise customers, partners, and other engineers. This position requires the technical ability and experience to review logs related to…
Charlotte, NC 28273 (Olde Whitehall area)
Solid foundation and background in Microsoft products and technologies. This position will be required to pass the Microsoft Cloud Background Check every two…
Seattle, WA 98188
You will also work with the global Skype for Business / Microsoft Teams Support Escalation Engineers on a daily basis to ensure that we are delivering timely…
Charlotte, NC 28273 (Olde Whitehall area)
As a Support Escalation Engineer on Skype for Business On Prem Solutions, you will work with corporate customers via telephone, written correspondence, or…
Some experience with Microsoft Azure. An Azure Stack Support Engineer at Microsoft is an exciting & challenging role in the resolution with highly complex,…