Last updated: January 26, 2026
Scope of applicability
Please note that this page and the policies, procedures, and information on this page are for users located in the European Union (“EU”) and the United Kingdom (“UK”) only, pertain to Indeed’s operations in the EU and UK only, and do not apply to users in other parts of the world.
In the EU, Indeed’s main establishment is Indeed Ireland Operations Limited, and we are regulated by Coimisiún na Meán.
In the UK, Indeed’s main establishment is Indeed UK Operations Limited, and we are regulated by Ofcom.
United Kingdom
UK Online Safety Act
Users in the UK may report suspected illegal content to Indeed via the UK Online Safety Act Reporting Portal here. Indeed moderators review each submission in full within 72 hours of receipt.
UK Trusted Flaggers Policy
Indeed maintains a dedicated communication channel for reports from entities designated as Trusted Flaggers under the Online Safety Act. This single point of contact is uk-osa-trusted-flaggers@indeed.com.
Please include your full name and the name of the UK-based authority on whose behalf you are contacting Indeed. The email address that you email from must be associated with the relevant UK-based authority.
Upon receipt of correspondence from a designated Trusted Flagger, Indeed’s appointed Point of Contact will engage with the Trusted Flagger to understand their needs in respect to the dedicated reporting channel or any other request. Any complaints or reports submitted via this channel will be reviewed expeditiously, and Trusted Flaggers can expect to receive information regarding their complaint within 48 business hours.
Every two years, Indeed will seek feedback from any Trusted Flagger with whom a relationship has been established to ensure that the Trusted Flagger Communication Policy is adequately functioning.
This point of contact is reserved for engagement with the authorities designated by Ofcom as Trusted Flaggers, and Indeed will not respond to any other emails sent to this point of contact.
European Union
Information on monthly active recipients of our service within the EU
Data Claim: Approximately 34.4 million average monthly active recipients of Indeed Ireland Operations Limited’s Service in the EU
Source: Indeed Internal Data, July-December 2025
Reporting Methodology
In calculating the approximate average monthly active recipients of Indeed Ireland Operations Limited’s service in the EU, we used the Unique Visitors figure for users in the EU and de-duplicated that figure for users that were logged in across multiple devices. “Unique Visitors” is defined as the number of unduplicated visits to an Indeed website on a device over the course of a specified time period, and as further defined below:
When a “unique visitor” visits the Indeed site, a first-party internal (IQL) cookie with a random string of numbers and letters is placed in the relevant browser and tracks the “unique visitor’s” activity on Indeed’s site until their browser history is cleared or 5 years has passed. Indeed then logs visit activity associated with that cookie internally for site performance monitoring and optimization.
In this context, “Indeed Ireland Operations Limited’s service” means the Indeed, SimplyHired and Gigajob websites. It does not include publishers of job advertisements sourced from Indeed, or other sites connecting to our APIs to pull job advertisements to display to their users. In calculating the average, we used the six-month simple moving average from 1 July 2025 – 31 December 2025.
Commercial Communications
In accordance with Indeed’s Terms of Service, commercial communications are prohibited on our Site. If you would like to declare that the content you have provided to Indeed is or contains commercial communications, you can do so here. Any content identified by you as commercial communications may be removed from our Site without notice.
Transparency Report
Indeed provides regular transparency updates, detailing the measures we undertake to safeguard our community, our approach to addressing inquiries regarding member data, and information on our moderation practices. Indeed has released its first Transparency Report dedicated to the Digital Services Act (“DSA”), which can be found here. For comprehensive insights into Indeed’s commitment to transparency, kindly consult our most recent overarching Transparency Report.
Illegal content notice and action mechanism
Users in the EU may report suspected illegal content to Indeed via the Digital Services Act Reporting Portal here. Indeed moderators review each submission in full, and will inform the user who has reported the content of Indeed’s decision in respect of that content. Users who have reported content will also be given the opportunity to appeal Indeed’s decision.
Complaints handling mechanisms
Users who are unhappy with a decision taken by Indeed in response to a report of suspected illegal content via the Digital Services Act Reporting Portal or a decision taken by Indeed to restrict, remove or disable access to content; to suspend or terminate a service; or to suspend or terminate an account, may submit a complaint. The six-month period begins on the day the user is informed of the decision. We require users to include the following information in their complaint form: email address, reference number, and the specific reasons for the complaint, including why the user disagrees with Indeed’s decision.
Indeed’s global content moderation mechanisms
Indeed’s Trust & Safety team strives to protect job seekers and employers from instances of fraud and quality violations by implementing automatic and manual systems to identify and remove fraudulent accounts and user-generated content that does not meet Indeed’s policies and Terms of Service. Indeed defines fraud as accounts or job postings that target job seekers or employers with malicious actions or law-breaking activities. Information on all of Indeed’s policies can be found here.
Indeed puts rules in place to automatically flag potentially problematic accounts for review by our moderators, and our Trust & Safety team proactively uses various tools and subject matter expertise to manually identify accounts that the automatic system may miss.
Users can also proactively report potentially fraudulent accounts and all other user-generated content on the platform, including job posts, company page content, and messages. These reports are reviewed by trained moderators.
Indeed also works in the best interest of job seekers by striving to ensure that the jobs posted on our site are of the highest quality possible. In order to be eligible for visibility on the site, postings must offer open jobs (not training opportunities, expired positions, etc.), provide a detailed and accurate description of the role and be free of vulgar or illicit content, in addition to meeting other criteria outlined here.
As with fraudulent accounts, Indeed has triggers in place that automatically flag user-generated content that may not meet our policies and standards for manual moderation. If a posting can be fixed, we will provide the employer with feedback and direct them to the Employer Help Centre to help them do so. Additionally, users can flag any roles they deem problematic through the “report job” link at the bottom of any job posting. We use these reports to continuously improve our policy enforcement.
Indeed’s moderation team is composed of 1000+ external vendor partners and a robust team of over 120 Trust & Safety professionals. Our moderators, located globally in 12 different countries, support clients and job seekers alike in 27 languages and 186 unique workflows within Indeed’s systems. These analysts and vendor partners undergo rigorous and specialized training, both prior to beginning work as well as continuous on-the-job training, in order to maintain the integrity of our systems and protect our users through each step of the hiring process.
Out-of-court dispute settlement
Out-of-court dispute settlement bodies, as described under Article 21 of the DSA, will be independent bodies with the authority to examine the issues brought to them. The DSA requires each Member State to establish an out-of-court dispute settlement body.
Information about established out-of-court dispute bodies can be found on the European Commission’s site here.
Contact Us – EU
Users
Indeed has designated a point of contact for users who are employers and users who are jobseekers. If you are a jobseeker please contact the Jobseeker Help Centre. Employers can contact us via the Employer Help Centre.
If you are an EU-based user and you wish to report suspected illegal content, please make a report via our Online Safety Reporting Portal.
Law Enforcement
Law enforcement and judicial or administrative authorities who wish to submit an order to act against illegal content pursuant to Article 9 of the DSA can contact us via our Law Enforcement Request Portal. Please ensure all requests meet the requirements of Article 9(2) of the DSA.
Law enforcement and judicial or administrative authorities who wish to submit an order to provide information pursuant to Article 10 of the DSA can contact us via our Law Enforcement Request Portal. Please ensure all requests meet the requirements of Article 10(2) of the DSA.
For further information and instructions on how to submit a request for user data, please review the Indeed Government/Law Enforcement Data Request Guide. We respond to requests for user information upon receipt of a valid and narrowly scoped legal request.When you have reviewed the information and are ready to submit your request, please contact us via our Law Enforcement Request Portal with all relevant documentation. Your request will be sent to Indeed’s Law Enforcement Response team for review.
European Commission
The single point of contact for the purposes of direct communications with the European Commission, Member States’ Authorities and the European Board for Digital Services is DSA-POC-Authorities@indeed.zendesk.com.
English is the preferred language for communication with this point of contact. Please include your full name and the name of the EU-based authority on whose behalf you are contacting Indeed. The email address that you email from must be associated with the relevant EU-based authority.
This point of contact is reserved for engagement with the authorities listed above and Indeed will not respond to any other emails sent to this point of contact.