Call Center Analyst jobs in Kansas City, MO

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Access Provisioning Analyst/Engineer
Completes call guides; Adheres to contact center scheduling, ensures telephone coverage during contact center hours of operation. DXC Technology (NYSE:....
Application Support Analyst
Kansas City, MO 64108 (Crown Center area)
In addition to the core duties, the Application Support Analyst may also manage small project initiatives and coordinate system releases....
Desired Experience: Microsoft SQL Server, XML, SQL
Underwriting Analyst
Olathe, KS 66061
We are seeking an Underwriting Analyst for the Financial Lines Center of Excellence in Kansas City Metro. Estimated Travel Percentage (%):....
Desired Experience: Microsoft Word

Customer Solutions Analyst I

Kansas City, MO
The Analyst will learn railroad fundamentals:. The Customer Solutions Center Analyst I has a broad scope of responsibilities associated with customer...

Customer Service Benefits Analyst

Kansas City, MO
Support of the call center and its clients in various administrative and clerical matters related to the operation of the BOC....
Desired Experience: Benefits Administration, Customer Service

Workforce Analyst

Lees Summit, MO 64086
Review call center performance stats at regular intervals to achieve desired service levels and communicates information to employees....
Desired Experience: IVR

Customer Service QA Analyst/Trainer

Forrest T. Jones and Company
Kansas City, MO
If this role sounds like the challenge/career you are looking for, you desire to work in midtown--close to the Crossroads, Crown Center;...
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Customer Support Specialist

Kansas City, KS
Looking for a career in a fast-paced, challenging and entrepreneurial environment? Red Nova Labs is looking for the best and brightest to join our support...
Desired Experience: Customer Service, Excel
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RESOURCE ANALYST

Kansas City, KS
Analyzes call center trends, including call volumes, call patterns, staff productivity, attrition rates, and resource allocation....

Support Analyst

Kansas City, KS
At least 1 year of call center or phone support work experience. You will be responsible for service request investigation and resolution (supporting internal...

Part-Time Customer Service and Loan Specialist

Grandview, MO 64030
Manager, office manager, branch manager, customer service, loan, collections, credit review, credit analyst, loans, lend, retail, fast food, consumer loan...
Desired Experience: Customer Service, Driver's License

SAP Security Analyst

Kansas City, MO 64108 (Crown Center area)
(Like an on-site cafeteria, free parking, access to Crown Center and a fitness center.). The SAP Security Analyst will participate in all aspects of SAP...
Desired Experience: Information Security, IT Auditing, Identity And Access Management, Java, CISSP, Microsoft Word, Certified Information Systems Auditor, GSEC

Application Support Analyst

Kansas City, MO 64108 (Crown Center area)
In addition to the core duties, the Application Support Analyst may also manage small project initiatives and coordinate system releases....
Desired Experience: Microsoft SQL Server, XML, SQL
RCC Real Time Analyst
Contact Center WFM:. Manage multiple call queues in real time. The Real Time Analyst is responsible for monitoring statistics, Staffing Adherence, List...
Desired Experience: Microsoft Powerpoint, Microsoft Office
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Customer Service Loan Specialist - Missouri
Grandview, MO 64030
Manager, office manager, branch manager, customer service, loan, collections, credit review, credit analyst, loans, lend, retail, fast food, consumer loan...
Desired Experience: Customer Service, Driver's License
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