Call Center Manager jobs in Cleveland, OH

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Product Manager - Checking Acquisition
KeyBank - 1,180 reviews - Cleveland, OH
Develop KPIs and performance scorecards along with weekly and monthly reporting that encompasses impact drivers to ensure product performance is metPrepares...
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Manager, Patient Engagement
ExactCare Pharmacy - 11 reviews - Valley View, OH
Documented leadership capabilities in a call center environment. The Manager, Patient Outreach will lead patient outreach efforts to guarantee we are delivering...
Customer Service/Account Department Manager
The Kennedy Group, Inc. - Willoughby, OH 44094
Customer Service Manager:. Interacts with customers via telephone and e-mail in response to requests for information and/or product orders....
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Call Center Manager/Workforce Management Analyst

Selman & Company LLC - Cleveland, OH 44124
We are seeking a talented individual to join our Customer Contact Center team as a Call Center Manager / Workforce Management Analyst....
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Manager, Customer Care

Medical Mutual of Ohio - 84 reviews - Cleveland, OH
Mentors and develops staff toward the attainment of departmental goals and promotes and practices the Service Philosophy, ensuring overall customer experience...

Customer Interaction Manager

General Electric - 48 reviews - East Cleveland, OH
Call Center Data. Additionally, as the Customer Interaction Manager, your responsibilities will include:....

Fixed Annuity Customer Service Manager

New York Life Insurance Co - 1,533 reviews - Cleveland, OH
Call Center Associate Certification) and other related activities highly preferred. Oversees a team of 10-12 employees on daily activity related to the...

Customer Service Manager

Struers - Westlake, OH 44145
Prior Customer Service Manager experience required. The ideal candidate has 4-6 years prior experience as a Customer Service Manager with a background in Lean....

Manager, Client Services & Test Utilization

Cleveland Clinic - 2,210 reviews - Beachwood, OH 44122
The preferred candidate will have experience in a clinical, lab setting or call center environment. Assists sales managers and develops market strategies for...

Manager, Medicare Customer Care

Medical Mutual of Ohio - 84 reviews - Cleveland, OH
Mentors and develops staff toward the attainment of departmental goals and ensures adherence to internal policies and procedures....

Customer Service Manager (CSM)

Marc Glassman Inc - 36 reviews - Cleveland, OH 44130
As a Customer Service Manager you are responsible for monitoring checkouts, providing our customers with exceptional service, as well as hiring and training...
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Service Center Manager

Roadrunner Transportation Systems - Hudson, OH
Participates in joint sales calls with Account Managers. The Service Center Manager plans, directs and controls service center operations in support of the...
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Call Center / Manager in Training

OHIO BASEMENT SYSTEMS - 7 reviews - Twinsburg, OH 44087
2+ year of call center or customer service management experience. Our Call Center Representatives are charged with scheduling all of the appointments for our...
Scheduling Supervisor
Non-medical home care service for seniors - Cleveland, OH
Experience as a Scheduler or in a Call Center is a plus. Our growing non-medical home care company in eastern Cuyahoga county is currently looking for a...
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Customer Service Manager (CSM)
Marc Glassman Inc - 36 reviews - Cleveland, OH 44130
As a Customer Service Manager you are responsible for monitoring checkouts, providing our customers with exceptional service, as well as hiring and training...
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