Call Center Quality Analyst jobs

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Quality Assurance Analyst
Robert Half Technology - 362 reviews - Minneapolis, MN 55402
• Quality Center Test Management. • Tracking/Scripts (ALM Quality Center Test Management). • Software quality assurance....
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Performance and Quality Metrics Analyst
This position executes on the UCPath Center quality plan and management mechanisms, monitors center delivery quality, and enhances customer satisfaction and...
Quality Assurance Analyst
A Day in the Life of a Quality Assurance Analyst*. Participate in the design of client care phone call monitoring formats and quality standards....
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Billing Solutions Analyst
Verizon - 18,905 reviews - Lake Mary, FL 32746
The brightest minds, the latest technologies, and pioneering processes are combining to enhance this critical business function at our Center of Excellence....

Call Center Quality Analyst

Ace Cash Express - 961 reviews - Irving, TX 75038
Perform Quality Reviews for internal and external call center. Track quality issues and provide feedback to managers regarding the call center....

Computer System Analyst

Ennople INC - Raleigh, NC 27601 (Central area)
$65,000 - $70,000 a year
Computer System Analyst*. Respond to production problems/on call 24x7 (on rotating basis). Use HP Quality Center as a test management tool in defining releases,...
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QA Supervisor

Ria Financial Services - 28 reviews - Buena Park, CA 90620
A call center QA environment. Uses call center tools to gather data and analyze. To improve the QA department and the call center....

Call Center Quality Analyst - Night Shift

DialAmerica - 1,626 reviews - North Charleston, SC 29406
Previous call center experience, a plus. As a Call Center Quality Analyst, you will listen and complete our sale process by determining if a sale is valid and...

Call Center QA Analyst 1

McKesson - 3,367 reviews - Scottsdale, AZ 85262
Call Center QA Analyst 1. Monitors and evaluates the quality of inbound and/or outbound telephone calls, internet interactions, mail processing and associated...

Quality Assurance Specialist

Vivint Solar - 294 reviews - Lehi, UT
Verbal and/or written feedback to Quality Manager, Contact Center leadership, Contact Center operations, analysts and the Service Quality teams....

Integrated Operations Center On-Site Analyst

Secure-24 - 15 reviews - Orlando, FL   +1 location
Integrated Operations Center On-Site Analyst Integrated Operations Center On-Site Analyst. Integrated Operations Center....

Software QA / Test Analyst -Michigan

Capgemini - 5,490 reviews - Southfield, MI 48033
We generate quality and speed through our proven tools, methods and global centers. Deliver efficient and premium quality support to NCR POS....

Quality Assurance Specialist

HPOne - 106 reviews - Orlando, FL
The Quality Assurance Analyst is responsible for the monitoring of calls of all sales representatives and evaluating the quality of each call based on the...

Quality Assurance Analyst

HighPoint Global - 8 reviews - Arlington, VA
Develop and implement a quality management plan to ensure all objectives of the quality program are met;...
Quality Assurance Analyst
National General Insurance - 280 reviews - Winston-Salem, NC 27101
On-site Fitness Center (Cleveland and Dallas offices). Guides and oversees workflow of other analysts when needed....