Fiber Customer Support Analyst jobs in Frederick, MD

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2 jobs found within 35 mi of Frederick, MD
No jobs found within 25 mi of Frederick, MD
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IT Service Center Analyst - Tier 1

W.B. Mason - 93 reviews - Columbia, MD
Identify and organize incoming support tickets according to priority and escalate tickets to the proper support tier/group....
Desired Experience: Network, Reliable Transportation, Driver's License

Desktop Operations & Maintenance Manager (TS/SCI with Poly R...

Jacobs - 2,294 reviews - Reston, VA
Customer and Personal Service:. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction....
Desired Experience: PMP, Microsoft Powerpoint, Cisco Routers, Identity And Access Management, Microsoft Office, ITIL, SharePoint
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