Lead Call Center Analyst jobs in Rolling Meadows, IL

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Workforce Optimization Analyst - Call Center Dialer
Efinancial - 26 reviews - Chicago, IL
Call Center Software. Actively manage Call Center Dialing Software. The Workforce Optimization Analyst is a hands-on opportunity to provide real-time solutions...
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EPIC Applications Manager / Epic Inpatient Team Lead
Manages projects and leads project teams. EPIC Applications Manager / Epic Inpatient Team Lead*. EPIC Applications Manager / Epic Inpatient Team Lead Position....
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Security Analyst- Platform
Serving as a lead on team projects and providing guidance to more junior team members. This highly specialized team of skilled analysts serves as experts in...

Account Analyst - Contact Center

AIG - 2,501 reviews - Schaumburg, IL
Call center experience- this is a phone team position. Quoting 2) phone call assistance 3) issuance processing;...

Applications Supt Analyst - Information Management and Techn...

Northwest Community Healthcare - 35 reviews - Arlington Heights, IL 60005
The Day Surgery Center, a same-day outpatient surgery center. Regularly informs Team Lead and team on project status and related issues....

Workforce Optimization Analyst - Call Center Dialer

Efinancial - 26 reviews - Chicago, IL
Call Center Software. Actively manage Call Center Dialing Software. The Workforce Optimization Analyst is a hands-on opportunity to provide real-time solutions...
Easily apply

EPIC TEAM LEAD APPLICATION SUPPORT

Loyola University Medical Center - 222 reviews - Maywood, IL 60153
Manages projects and leads project teams. Responsible for second level on call triage ? EPIC Applications Manager / Epic Inpatient Team Lead Position Summary:....

Manager, Workforce Management Analytics / Modeling

Discover Financial Services - 1,668 reviews - Riverwoods, IL
This position will lead a team with 2-3 people. Conduct customized analysis to assess call arrival pattern and call volume impact from various new initiatives...

Manager II- Call Center

Baxter - 1,555 reviews - Deerfield, IL 60015
Expertise in JD Edwards Order Management systems (ERP systems, call center technology (CIC), Windows based applications required....

Savings - Deposit Marketing - Product Management Analyst - C...

Goldman Sachs - 1,100 reviews - Chicago, IL
Collaborate with digital product managers and call center leads to define a best in class web and call center customer experience....

GSAM, Strategic Client Service, Alternative Investment Clien...

Goldman Sachs - 1,100 reviews - Chicago, IL
Lead ad hoc projects. Critical to the success of GSAM is our ability to leverage a global team of talented professionals to define solutions and lead change...

Client Relationship Manager - Large Market Benefits Administ...

Aetna - 3,177 reviews - Chicago, IL
Leading a team of account managers and analysts to coordinate with other bswift resources (product management, development, call center) to meet client...

E-commerce Technical Lead

Hill-Rom - 326 reviews - Chicago, IL
E-commerce Technical Lead - 18122507. The Technical Lead will perform technical analysis, design, construction code build, and unit testing of specific...
Senior Business Analyst
Direct Energy - 538 reviews - Buffalo Grove, IL
At least 5 years’ experience working in a home warranty and call center business. We are currently seeking an experienced Senior Business Analyst....
Security Analyst - Logic
Serving as a lead on team projects and providing guidance to more junior team members. 1-3 years of experience in Information Security, preferably as a SOC...