Senior Call Center Manager jobs in Chestnut Hill, MA

Filter results by:
Sort by: relevance - date
Salary Estimate
Job Type
Experience Level
Page 1 of 207 jobs
Upload your resume - Let employers find you
Senior Manager Customer Experience
Potpourri Group Inc - 50 reviews - Littleton, MA 01460
The Senior Manager Customer Experience has overall responsibility for all staff in the Contact Center. Proficiency in Automatic Call Distribution (ACD) for...
Easily apply
Senior Project Manager
Demonstrated experience as a Senior Project Manager leading multiple cross functional business and technology implementations with some reliance on direct...
Digital (Inside) Sales Executive
Micro Focus - 127 reviews - Cambridge, MA 02140
Responsible for pipeline and forecast responsibility in accordance with sales center business process. Builds customer confidence in the company's remote sales...

Call Center Operations Manager

Marsh - 171 reviews - Norwood, MA
Oversees and directs manager recommendations regarding employment, employee performance, promotions, salary recommendations, transfers and terminations....

Call Center Manager

Digital First Media - 49 reviews - Lowell, MA
The Lowell Sun is seeking a Regional Call Center Manager to lead our classified sales team in the Northeast. In coordination with the Advertising Director and...

Senior Manager, Patient Access and Support Services

karyopharm - Newton, MA
Provide appropriate access and call center support/education for sales/sales management teams and providers....

Senior Manager Customer Care, Billing & Research and Executi...

Comcast - 11,159 reviews - Chelmsford, MA 01824
Leads the CAE team to achieve and deliver the Comcast Quality Experience (CQE), excellent levels of customer service, ensure call quality within the call center...

Senior Manager Customer Experience

Potpourri Group Inc - 50 reviews - Littleton, MA 01460
The Senior Manager Customer Experience has overall responsibility for all staff in the Contact Center. Proficiency in Automatic Call Distribution (ACD) for...
Easily apply

Senior Manager, Operations Research

Wayfair - 310 reviews - Boston, MA 02116 (South End area)
Call center scheduling. Wayfair is looking for an experienced operations research professional to tackle large scale and complex optimization problems with...

Director of Customer Experience Quality- Boston, MA

Santander Bank - 1,928 reviews - Boston, MA
Provide feedback to Senior Management on assessments of quality service. Coordinates, monitors execution, and reports to Senior Management, the status of the...

Converse Senior Manager, North America eCommerce Consumer Se...

Nike - 5,663 reviews - Boston, MA
Our Senior Manager, North America eCommerce Consumer Service will be responsible for delivering am excellent brand-centric consumer experience through our third...

Manager - Registration, Patient Service Center

Partners HealthCare(PHS) - 308 reviews - Somerville, MA
Actively works work queues and other key metrics as determined by the senior registration manager, reporting patterns and trends observed to senior manager....

Enterprise Program Manager

Commonwealth Care Alliance - 55 reviews - Boston, MA 02108 (Back Bay-Beacon Hill area)
Demonstrated experience as a Program Manager leading multiple cross functional business and technology implementations with limited reliance on direct manager....
Enrollment Specialist- ClinEdge
ClinEdge - North Quincy, MA
Drafts and proofs written content for call center such as, pre-screening questionnaires, training documents, correspondence templates, SOP’s, etc....
Easily apply
Care Manager, BPCI Population
Lahey Hospital and Medical Center, A Member of Lahey Health - Woburn, MA
Collaborates with the Bundle Project Manager on strategies to achieve Bundle goals, such as quality and efficiency....