Senior Call Center Manager jobs in Phoenix, AZ

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Business Initiatives Sr. Manager -Customer Excellence, Custo...
Wells Fargo - 25,124 reviews - Phoenix, AZ 85003
Research and make recommendations for deployment of customer listening in call centers. Ability to communicate effectively, in both written and verbal formats,...
Social Work Senior Manager
Banner Health - 1,260 reviews - Sun City, AZ 85351
Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate...
Sr Rep, Collections
Can be eligible for other positions in the collections field such as an Early Stage Collections Account Manager....

Customer Support Manager - Cox Business

Cox Communications - 1,996 reviews - Phoenix, AZ
Participate in the bi-weekly calls with the CB National Reliability Score Card team, NOC’s, Field Service, and Comm....

Call Center Supervisor

Matrix Medical Network - 123 reviews - Scottsdale, AZ
Bachelor degree preferred and/or equivalent work experience in a call center supervisory position, call center operations or other related field....

Customer Success Manager

Hypur Inc - Scottsdale, AZ 85260 (North Scottsdale area)
Customer Success Manager:. As a Customer Success Manager, you will work closely with Hypur’s implementation and merchant success teams and well as financial...
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Sr. Manager, CAS

Silicon Valley Bank - 85 reviews - Tempe, AZ 85281
Experience working with workforce planning tools and call routing software. Manager provides thought leadership and analytical skills on how best to approach or...

Mgr, Quality Assurance

Grainger - 1,719 reviews - Tempe, AZ
The Manager, Quality Assurance leads the strategy, design and implementation of all Call Center Quality Assurance policies, programs, and initiatives....

Manager, Technical Support

MINDBODY, Inc - 51 reviews - Scottsdale, AZ
Managers at MINDBODY and attends all relevant Sr. Great understanding of Call Center best practices and technologies....

Medical Call Center Representative

Inovalon Healthcare Empowered - 4 reviews - Phoenix, AZ
Lead Review Specialist or Operations Manager. The incumbent will communicate any changes, updates or issues to Lead Review Specialist, Sr....
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Business Service Manager

Morgan Stanley - 2,442 reviews - Phoenix, AZ
Department OverviewThe Mass Affluent Business within Morgan Stanley provides wealth management services to clients remotely, through a call center model....

Call Center Workforce Monitor

Blue Cross Blue Shield of Arizona Advantage - 5,400 reviews - Phoenix, AZ 85029 (North Mountain area)
Manager Call Center Operations and senior /lead MSRs for department and corporate communications. Supports Call Center operations by answering inbound phone...

Customer Service Manager

The Home Depot - 35,682 reviews - Tempe, AZ 85285 (Brentwood-Cavalier area)
Manager, Contact Center. Position reports to the Manager or Sr. Works with contact center managers to identify operational improvements, identify opportunities...
Support Channel Enablement Manager
3+ years of support or customer operations in a high volume call center environment. Ability to inform and influence colleagues (particularly those in senior...
Sr. Director Client Service
ADP - 3,610 reviews - Tempe, AZ
Prior Service Center Leadership is highly preferred. Ensures client services leadership team is held accountable to service center productivity goals by...