Service Desk Supervisor jobs in Reston, VA

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Manager, IT Service Desk
Lead the Service Desk team in providing exceptional service to PenFed IT customers. Strong understanding of common Service Desk metrics and performance...
IT Help Desk Manager
Petroleum Marketing Group - 5 reviews - Woodbridge, VA 22192
Excellent customer service skills. IT Help Desk Manager / Information Technology*. Oversee all help desk tickets, requests, incidents and problems....
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Front Desk Concierge
Circles - McLean, VA
You will perform services such as:. Other activities as deemed appropriate by supervisor. Research and assist with personal travel, gift recommendations, event...
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Manager, IT Service Desk

PenFed Credit Union - 134 reviews - McLean, VA
Lead the Service Desk team in providing exceptional service to PenFed IT customers. Strong understanding of common Service Desk metrics and performance...

Help Desk Manager

Attain, LLC - 16 reviews - McLean, VA
Seeking a Manager to manage and continually improve a Tier 1 Service Desk operation, maintain standard operating procedures (SOPs), develop new SOPs, train...

Help Desk Manager

LJR Solutions, LLC - Arlington, VA
Report issues to the Service Desk for escalation. Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority....
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Help Desk Manager

Solutions By Design II, LLC - Arlington, VA
Ten (10) years’ relevant experience with customer support/service desk operations. Reinforce ITIL methodology with Help Desk staff by conducting process reviews...

Help Desk Manager

NTT DATA Services - 1,449 reviews - Arlington, VA
Help Desk Manager needed to lead federal client's Help Desk operations. About NTT DATA Services. NTT DATA Services currently seeks a Help Desk Manager to join...

Information Technology Specialist (CUSTSPT)

Veterans Affairs, Veterans Health Administration - 3,905 reviews - Washington, DC
$48,403 - $74,120 a year
Ensuring Help Desk tracking and IT asset Information is accurate. Supporting telecommunications systems configurations related to Moves, Adds, and support and...

Service Desk Manager

Unisys - 1,766 reviews - Washington, DC 20036 (Downtown area)
Match/adjust service desk analyst schedules to peak workloads. Mentor service desk analysts and plan their career growth....

Service Desk Supervisor

Nexus Systems - 3 reviews - Falls Church, VA 22042
Nexus Systems, LLC is looking for a Service Desk Supervisor to join our team. As a Service Desk Supervisor, you should have a strong focus on customer service...
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ITIL Service Desk/ Incident Manager

General Dynamics Information Technology - 5,669 reviews - Washington, DC 20003 (Capitol Hill area)
The service Desk manager will be responsible for the operations of the System Center Service Manager (SCSM) system in support of 24/7 customer IT operations...

Service Delivery Manager - User Services

Airbus Americas - 1,017 reviews - Herndon, VA 20170
Support service activities and prepare user services for new service areas and to sunset older services no longer used....
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Center Manager
Curiosity Zone of Ashburn - Ashburn, VA
$31,000 - $36,000 a year
Have experience working in a retail, reception, customer service or similar. We're looking for a high-energy person to work at our front desk to manage the...
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