Tier Help Desk jobs

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Help Desk Technician - Tier II
- Austin, TX 78701
We are seeking a Tier 2 Internal Help Desk Technician to provide phone, chat, email and direct IT support. Tier 2 Experience....
Desired Experience: Salesforce CRM, Google Suite, Microsoft Office
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Service Desk Technician Tier 1
Anchor Network Solutions, Inc.
- Denver, CO 80222
Service Desk Technician (Tier 1)*. Follow standard service desk procedures. We are looking for a Tier 1 Service Desk Technician that will provide outstanding...
Desired Experience: CompTIA Network+, Network Administration, Driver's License, Network, Microsoft Windows Server, Reliable Transportation, Microsoft Office, Customer Service, Windows, CompTIA A+
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Help Desk Technician
- Austin, TX 78701
We are seeking a Tier 1 Internal Help Desk Technician to provide phone, chat, email and direct IT support. Mainly Tier 1, partly Tier 2 Support Level....
Desired Experience: SSL, CompTIA Network+, Active Directory, Mac OS, TCP/IP, IPsec, Microsoft Office, CompTIA A+
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Help Desk Agent
- Fort Eustis, VA
Provide telephonic and web-based tier 0 administrative and tier 1 help desk support. Perform a variety of help desk services including tier 0 administrative...
Desired Experience: Microsoft Office

Tier I IT Help Desk Technician

- Herndon, VA
We have an immediate need for a Tier I IT Help Desk Technician to support an important government customer in Herndon, VA. Previous Tier 1 experience....
Desired Experience: ITIL

Tier II Help Desk Specialist

- Reston, VA 20190
Training and certification in automated help desk management systems. Be responsible for providing Tier II telephone support to the end-user community on...
Desired Experience: Network
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Help Desk Ticket Manager (Tier 3) - Secret Clearance

- Fairfax, VA +1 location
$74,000 - $95,000 a year
Resolve non-critical Tier III service desk issues (PRs/SRs) within 40 business hours. Resolve all critical Tier III service desk issues (IRs) within 16 business...
Desired Experience: Project Coordination, Microsoft Project, IAT, DoD 8570, ITIL, IAT Level II
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Help Desk Tier 3 Support Technician

- Chantilly, VA
Skilled in providing customer and end-user help desk support. Triage, prioritize, manage and report on help desk tickets/resolutions to management....
Desired Experience: .Net, C#, JSON

Help Desk Tier 3 Support Technician

- Chantilly, VA
Triaging, prioritizing, managing and reporting on help desk tickets/resolutions – once a week to management....
Desired Experience: .Net, C#, JSON

CDM Tier II Help Desk Specialist

- Reston, VA
Trained and certified in automated help desk management systems. Currently, ManTech is seeking a motivated, career and customer oriented Tier II Help Desk Staff...
Desired Experience: Network

Tier I IT Help Desk Technician (Active Secret clearance requ...

Phacil, Inc
- Herndon, VA
We are seeking an entry level Help Desk Support Technician. This role will be in Herndon, Virginia.....
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Help Desk Technician

- Herndon, VA
1-3 years of directly related experience supporting help desk operations or customer service. Attempts to resolve incidents during the first contact and...
Desired Experience: Software Troubleshooting, DoD 8570, IAT Level I

Tier I Helpdesk Tech

- Chantilly, VA
Minimum 2 years Help Desk Call Agent experience. The Tier I level support team will serve as the single point of contact to answer phone calls, web request and...
Desired Experience: MCP, Microsoft Powerpoint, Android, HDI Certification, Remote Access Software, Microsoft Office, Data Entry, Active Directory, CompTIA A+

Help Desk Technician (Tier l)

- Falls Church, VA
Answer calls coming into the Tier 1 Help Desk by the third ring. At least 1+ years of previous Help Desk experience....
Desired Experience: IAT, VMWare, DoD 8570, Network, Customer Service, Windows, CompTIA Network+, Active Directory, Help Desk, CompTIA A+
Tier 3 Help Desk Agent
Scala, Inc
- Malvern, PA 19355
Extensive delp desk experience (management level experience a plus) to diagnose and remedy issues within the software solution provided....
Desired Experience: Microsoft SQL Server, PostgreSQL, Scala, Microsoft Windows Server, AWS
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Enterprise Service Desk Level 1 Agent
- Arlington, VA
The Level 1 Service Desk Agents will be required to support Unisys Clients and meet contractual service levels by providing a high level of customer service and...
Desired Experience: MCP, Network, Windows, ITIL, Active Directory, Desktop Administration, TCP/IP, CompTIA A+
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