Multicultural Place to work
Estee Lauder Beauty Advisor (Former Employee) – Miami, FL – October 19, 2018
At the beginning working here was OK, a typical day was greeting customers, inviting them to the bay I worked in and having them try my product, explain the benefits, tell them how becoming a client is beneficial, then ringing up the sale, and following up with them,in a few weeks when its convenient for them, if they wanted something else from another dept, walk them to it and introduce the associate there who could help, I would return to my area where if I didn't have a customer or client, I had other responsibilities to take care of. It was very peaceful back then, only had to worry about my area, if someone needed help, close by to where my counter was, find some one who could help them, or I would do so my self. I learned a lot about skincare products and fragrances then cosmetics, how to sell them and apply them to the customer or client. The Management has been intermittent over the years, I worked with the best and the worst ever. The workplace culture was the best part, you meet associates from different countries, and religions.It is a Multicultural Place, this and the flexibility of the schedule(even though you work holidays,very normal in retail) was what stood out the most as a Company. The hardest part of this job for me was dealing with the pressure of sales being that now Online Sales, and the most recent program of Buy Online and pick up in store is another option customers have to shop and this does not give the associate any credit or commission, along with a few years ago they added to work the evening and night of Thanksgiving Day, a Holiday that no one should work.
Flexible Schedule, and Multicultural Environment
Sales and Credit Pressure, some Dept. Area Management