Easygoing atmosphere, but very difficult to actually live off it.
Bookseller (Current Employee) – McLean, VA – April 18, 2013
Store managers are very easy to get along with and very approachable, however at the district level they seem to have a rather large disconnect with day-to-day store operations, leading to much frustration with them. One of the worst parts of the job is that corporate only sees ONE aspect of your performance, selling store memberships, and judges your eligibility for raises/promotions/transfers on that alone, regardless of your performance in other areas (like actual customer service). They also do not like to actually give benefits, as I discovered after working there for over a year only to find out I was considered ineligible due to being considered a temporary hire for the first few months (which I was not informed of), then having the system default all the employees at my store to a system setting of 15 hours per week despite having actually worked about twice that on average. The pay is far too low to actually live on as well. I have coworkers in their late twenties who still live with their parents (as do I) despite being engaged because they simply cannot afford to save up and/or move out, even after several years with the company. I have become much more outgoing as a result of this job, and I greatly enjoy the satisfaction of being able to help customers find what they are looking for, but in the end I find it very hard to recommend this company to others as an employer.
employee discount on all merchandise; depending on availability and schedule, easy to maintain good work/life balance
exceedingly low pay; corporate tries to do everything possible to not give benefits