I worked in sales. You set appointments for the customer - the salespeople do not complete them right. You keep track of everything and then they do not pay you. You could have 30-40 appointments set for a week and then they will only pay you for 20 of them. You get a bonus for sold cars. Unfortunately, this was not correct either. Now that they did way with my department. After setting 17 appointments for the week, I get a paycheck only for 6 of them, and now apparently I will not be paid for them now. The switch your systems and don't tell you for a month so you can't do your job properly. Then they hire an outside company to do your job for you when you can't even get paid correctly for what you are supposed to do. This place is an absolute mess. I can say however that the people that I worked with in that department were great. The job was great and enjoyable. But bad management brings everyone down.