Verizon will try and convince you to buy into this obtuse company culture that rewards political prowess rather than merit. Don't get me wrong it is not the worst job in the world. But it is a call center. If you like working at call centers, this is as good as it gets. But like any center, it is a place where your numbers are everything. Getting up to use the bathroom is tracked. Micromanagement is how the machine keeps moving...and it's hard not to feel like more than a small cog in that machine.
Good benefits and training
Micromanagement, Politcal Atmosphere, Policy that change daily