I loved it at first, but they have become very careless
Customer Service Representative (Current Employee) – Mesa, AZ – February 2, 2019
I loved this job, I would have had no complaints a year ago. After awhile, they started making changes, the turn over rate started increasing and they stopped caring about the well-being and lives of their employees. Maybe the client we worked for became more strict or just all the management they fired. They would work with a schedule for you, at least something consistent. Nowadays, its like employees are expendable. They claim that you will have a set schedule, but now it changes weekly and your days off and hours change without notice. I have tried to work with them and get my previous hours back, but they said it didn't matter and they can change my hours whenever. I tried changing to a better department, but they never let me for a year even though they claim you can. They say they never have enough people and you cant change over to a better department until then. Well its been a year and the turnover rate just gets progressively worse. I came back after a short leave and I didnt even recognize anyone who worked there. Everyone left, even supervisors and long time, dedicated employees left. I am sad to say I am going to leave because it used to be wonderful. I would only suggest this job if you are someone who likes to feel expendable or taken advantage of. Only apply if you need something temporarily till you find something better.
friendly coworkers, overtime
no breaks, inconsistent schedules, poor management, no holiday pay, no benefits