Convergys
Convergys Customer Service Representative hourly salaries in the United States
Salary estimated from 1,029 employees, users, and past and present job advertisements on Indeed in the past 36 months. Last updated: November 7, 2018
Average salary
$10.59 per hour
▼15% Below national average
- Most Reported
$7.25
$16.90
Salary Distribution
Job openings matching Customer Service Representative in Convergys
Work at Home-Sales & Service Rep- Tennessee
TennesseeSales & Service, Customer service and Technical Support Representatives. This position provides customer service support and resolution of routine problems...30+ days agoWork at Home-Sales & Service Rep- Wyoming
WyomingSales & Service, Customer service and Technical Support Representatives. This position provides customer service support and resolution of routine problems...30+ days agoWork at Home-Sales & Service Rep- Oklahoma
OklahomaSales & Service, Customer service and Technical Support Representatives. This position provides customer service support and resolution of routine problems...30+ days agoWork at Home-Sales & Service Rep-Nebraska
NebraskaSales & Service, Customer service and Technical Support Representatives. This position provides customer service support and resolution of routine problems...30+ days ago
Reviews about Pay & Benefits for Customer Service Representative in Convergys
Learned a lot
Customer Service Supervisor Representative (Former Employee) – Brownsville, TX – November 8, 2018
great learning experience, feel so prepared for any new management job i find! working a 40 hr work week, meeting with employees for an hour weekly, reviewing their calls, providing feedback, reprimanding if and when needed, and building great employees in the process! I learned how to properly handle irate customers and how to build employee moral.
Pros
great salary
Cons
health benefits
Fast paced enviorment
Customer Service Rep (Former Employee) – Valdosta, GA – October 29, 2018
It was on live calls at location taking live calls
Customer service skills
Management was great
Culture was mixed with very loud younger people with unacceptable language (live calls that could hear these people.)
We also had many agents that enjoyed their jobs almost like family.
Hardest part was dealing with irate customers. I enjoy customer service and solving problems
Customer service skills
Management was great
Culture was mixed with very loud younger people with unacceptable language (live calls that could hear these people.)
We also had many agents that enjoyed their jobs almost like family.
Hardest part was dealing with irate customers. I enjoy customer service and solving problems
Pros
work security, benefits
Cons
short breaks
Tiring but somewhat worth it
Customer Service Representative (Former Employee) – Orem, UT – October 29, 2018
This job pays pretty good, but it is extremely tiring and I was always questioning if the pay was worth it. Management wasn't that great, and neither was the culture. I learned quite a bit about customer service, although it seemed that there were always many problems with our customers that we had to fix in a very tight time frame.
Most enjoyable part of the job was the breaks.
Most enjoyable part of the job was the breaks.
| More Convergys Customer Service salaries | Average Salary | Salary Distribution |
|---|---|---|
137 salaries reported | $11.76 per hour |
$7.25 $26.00 |
52 salaries reported | $10.66 per hour | $7.25 $26.00 |
45 salaries reported | $11.79 per hour | $7.25 $26.00 |
33 salaries reported | $11.11 per hour | $7.25 $26.00 |
43 salaries reported | $10.95 per hour | $7.25 $26.00 |
Browse all Convergys salaries by category