I loved love loved this job. It was PERFECT! I thought I found the company I would be staying with long term. When I applied, the original job posting never indicated that a sales quota had to be met. Even during the interview, I was told theres no worry of meeting any type of sales quota.
I’m NOT a sales person. I am truly customer focused and I have heavy experience as a technical advisor. This job made me realize that sales was my ultimate “weakness.” I get thats how the company makes its money, but seriously, after 3 months into the job and hit with a bomb that we have to meet quota, I was furious. As the months pass, it got more aggressive and stressed to my market that we needed to meet quota or somebodys getting fired. Straight up! I wasn’t even mad when told this. Thats how businesses work but why didn’t anyone tell us this from the beginning? My manager didn’t even know either. The company finally realized (6 months later) that they needed to do some training on HOW TO SELL to customers IN THEIR HOME. If its in a store setting, I’m sure its more direct and easier. Somebody’s actual HOME, thats a no go. I wouldn’t want a sales man in my house!
The benefits, the pay, and the discounts are amazing. I’ll miss that. My team was amazing, I loved everyone because when push came to pull, we helped one another. Its a small family, you spend majority of your time with these people. Some days I was angry with some but thats ok. In the end, we all were there for each other.
My manager was awesome and you hardly meet any other managers that are genuine anymore about what they do. She was a 10 star manager; the management in general at this company NEEDS SOME WORK THOUGH! Get it together, yall have been around for more than 5 years. Everyone at this company does everything BUT THEIR JOB! Also, I had to help close my market and the system changed constantly so I messed up a lot of my counts at the end of the day because I missed a step or misunderstood a step because it constantly changed. They stopped making me close afterwards cause they realized I watched multiple people close and confused myself from the different routines.
Also AT&T is their partner and they are the WORST place to ever work alongside. The customer service is terrible, the system malfunctions are endless, and its just the worst. I would never work for AT&T. They need to get their stuff together too.
All in all, this is an AWESOME job if you’re a super star salesman. Thats just how businesses work though. No hard feelings, I knew the sales thing wasn’t me, so I left. Theres just something about my safety I’m not comfortable risking while in a stranger’s home and trying to figure out if I can upsell a service to them. Just incredibly disappointed in the journey and how it came to end so soon.
I tried to switch positions but nobody could point me in the right direction with doing so. Pretty much if you want to move up, you have got to pick up everything you’re doing and MOVE OUT OF STATE! Remote support my booty. This was the last straw. Its a great job, my experience just became super poor near the end. Also, there’s too many secrets and people don’t tell you important things you’re suppose to know right away. They wait until you’ve supposedly cost the company thousands of dollars but never show proof or say anything at all til you look dumb asking why there are so many variances under your name. If someone is doing something incorrectly, CORRECT THEM RIGHT AWAY! But thats fulfilment bologna, it wasnt apart of the description either btw. We just so happen to get the additional duties added on because of the size of our market.
3 days off, benefits, pay, work vehicle, time to actually break and eat
MEET A SALES QUOTA OR YOURE FIRED