Great opportunities to move up
Customer Care Representative (Former Employee) – Orem, UT – May 30, 2017
Initially, worked in a customer-care station. After a few weeks, I was re-trained to join the Account Resolution department. Helped customers manage personal accounts and resolve disputes (e.g., finding an affordable television package). In addition, helped customers navigate customer website. Had to switch hours with a co-worker in order to attend my brother's wedding. Had difficulty getting to church because of Sunday hours. Best teams for a given week were rewarded with dinner at Tucano's.
Insurance benefits, free give-a-ways, occasional Tucano's
Open on Saturday and Sundays (hard to attend religious services)