Fast Paced Environment, Teamwork Focused, Customer Facing
Server/Host and Front Office Agent/Supervisor (Current Employee) – Dallas, TX 75243 – March 12, 2019
Working at an Embassy Suites in the Front of House positions is pretty much always a fast paced environment, though at some properties there are slow seasons. Teamwork is relied on heavily, and inter-departmental assistance is almost always guaranteed, to the benefit of the employees.
Embassy Suites tend to cater to families and sports teams on the weekends and to business travelers during the week. Vacation seasons can be hectic, as the amenities at Embassy Suites tend to be a huge draw for children's birthday parties, and family reunions.
Think LARGE groups on weekends and holidays.
Lunch is typically low cost or free on certain days for employees. Hilton as a brand gives a good discount on rooms for Team Members and their friends and family. Benefits are available after a certain time frame.
Franchise owned properties tend to struggle more in terms of being funded for upkeep and maintenance.
Good benefits, competitive pay for Front Desk and Food and Beverage
Housekeeping pay on lower end, franchise owner's can suck