Coffee, headset and log on to open about 14 different programs and references. Every call was a different product.
What I learned was that I could sell any product and up-sell too.
My manager was always encouraging and positive.
My co-workers were friendly.
The hardest part of my job was trying to survive on such little pay.
The most enjoyable part of my job was that I was the reason Convergys began the 5 star program. They saw I had a 98% turnover without a script and opened up a hole new program and opportunity for some people.
It was a wonderful selling experience
Minimum wage was really the only reason I left, even though I got a .40 cent raise.