The company philosophy is top notch unfortunately, it's never used in the facility unless coorporate was coming in. Resident assistants are not held accountable for call offs. Any attempts at writing RAs up, were to no avail. RAs would go and complain to D.O.N. and she would tear them up. Second shift RAs were very young and it was more high school atmosphere. Few RAs wouldn't toilet residents and depends would disintegrate actually in front of resident's family. The scheduler had her favorites and it was obvious who they were. Staff constantly complained of the lack of management caring. Co workers great. Flexible schedule most of the time for me. Residents were the best part.