This place is a joke. They supposedly value the banking relationship of the small business clientele, but really they just want to sell or lease them drastically overpriced equipment and lock them into contracts for the processing of credit cards that contain ridiculously high rates and fees. The sales culture here is win at all costs. The ones who succeed do not care about the rules or have any care as to the plight of their customers. The micro businesses that were offered these so called solutions were better served by the many more transparent competitors that existed in the market place. The amount of customer complaints were extraordinary and the retail banking centers bore the brunt of it, while the BAMS remote management team brushed them off. Management only cares about equipment revenue and nothing else. If you help everyone who comes across your desk with the best solution for their needs it does not matter. Unless you lease them equipment you would be fired. The vast majority of employees did not bother to learn anything about pricing, competitors pricing and products, or how credit card processing actually works etc. They did not need to. It is taught to you in training, but never practiced on the job. After you begin working it is all about revenue which means leasing equipment and adding on fees for everything. The rate of defaults from the customers is very high and these can be clawed back from your pay for some time. This leads to months where one can have a negative commission. This can go on for months. The opportunity to advance can only come about after many months of high revenue. This can only be achieved by being very evasive to the point of misleading to the customers. The people who do this are greatly rewarded. Do not work here if you have morals and care about the small business people of America. The compensation and commission plan changes dramatically annually. The turnover rate is extraordinarily high. 75 plus percent of my training class of a dozen were gone in less than two years.