Great pay for low skill work
Technical Support Analyst (Current Employee) – Silver Spring, MD – November 7, 2015
It's a good place to work if you're just starting out or if you're technically competent but don't have any real skills. Great pay for the work you do, but you're usually talking to angry people all day. Not much room to advance up in the company unless you go management. They do give you the tools to learn new skills on your own time either through their internal learning platform, or through their tuition assistance program; so if you're motivated you can learn your way into a better job. Overall it's a pretty good company to work for.
Pay is good, good benefits, $8K a year for education, paid time off, union
Not much room for advancement, very strict about time management