Being a 911 Telecommunicator usually has its wonderful moments, but for me the hardest part of the job is when you are sending help to someone and it doesn't get there in enough time. I have had to give a crying wife CPR instructions on her dying husband, only to realize that he had already passed and to give her the option to stop or continue. Not being able to help every person that calls is extremely hard.
Great working enviroment
Unable to move from night shift to day shift