Receptionist Salaries in Bloomfield Hills, MI

Salary estimated from 31 employees, users, and past and present job advertisements on Indeed in the past 36 months. Last updated: December 4, 2019
Average in Bloomfield Hills, MI
$14.19 per hour
12% Above national average
  • Most Reported
$7.25
$22.60
Salary Distribution

How much does a Receptionist make in Bloomfield Hills, MI?

The average salary for a Receptionist is $14.19 per hour in Bloomfield Hills, MI, which is 12% above the national average. Salary estimates are based on 31 salaries submitted anonymously to Indeed by Receptionist employees, users, and collected from past and present job advertisements on Indeed in the past 36 months. The typical tenure for a Receptionist is less than 1 year.

What Receptionists Do

Receptionists perform administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers.

Duties

Receptionists typically do the following:

  • Answer telephone calls and take messages or forward calls
  • Schedule and confirm appointments and maintain calendars
  • Greet and welcome customers, clients, and other visitors
  • Check visitors in and direct or escort them to specific destinations
  • Inform other employees of visitors’ arrivals or cancellations
  • Enter customer data and send correspondence
  • Copy, file, and maintain paper or electronic documents
  • Handle incoming and outgoing mail and email

Receptionists are often the first employee of an organization to have contact with a customer or client. They are responsible for making a good first impression for the organization–an impression that can affect the organization’s success.

The specific responsibilities of receptionists vary with where they work. Receptionists in hospitals and doctors’ offices may collect patients’ personal information and direct patients to the waiting room. Some may handle billing and insurance payments.

In large corporations and government offices, receptionists may provide a security function. For example, they control access to the organization, provide visitor passes, and arrange to take visitors to the proper office.

Receptionists use telephones, computers, and other office equipment, such as scanners and fax machines.

How to Become a Receptionist

Although hiring requirements vary by industry and employer, receptionists typically need a high school diploma and good communication skills.

Education

Receptionists typically need a high school diploma or equivalent, and employers may prefer to hire candidates who have experience with certain computer software applications. Courses in word processing and spreadsheet applications can be particularly helpful.

Training

Most receptionists receive short-term on-the-job training, usually lasting a few days up to a month. Training typically covers procedures for visitors and for telephone and computer use.

Advancement

Receptionists may advance to other administrative occupations with more responsibilities, such as secretaries and administrative assistants.

Important Qualities

Communication skills. Receptionists must speak and write clearly so that others may understand them.

Customer-service skills. Receptionists represent an organization, so they should be courteous, professional, and helpful toward customers and the public.

Integrity. Receptionists may handle client and patient data, especially in medical and legal offices. They must be trustworthy and protect their clients ‘ privacy.

Interpersonal skills. Receptionists should be comfortable interacting with people, even in stressful situations.

Organizational skills. Receptionists take messages, schedule appointments, and maintain employee files. They need good organizational skills to manage their diverse responsibilities.

Job Outlook

Employment of receptionists is projected to grow 9 percent from 2016 to 2026, about as fast as the average for all occupations.

Growing healthcare industries are projected to lead demand for receptionists, particularly in the offices of physicians, dentists, and other healthcare practitioners.

Employment growth of receptionists in most other industries is expected to be slower as organizations continue to automate or consolidate administrative functions, such as by using computer software or websites to interact with the public or customers.

Job Prospects

Overall job prospects should be good, especially in the healthcare industries. Many job openings will stem from the need to replace workers who leave the occupation.

Source: The Bureau of Labor Statistics (BLS)
Get personalized salary insights
Tell us about you and get an estimated calculation of how much you should be earning and insight into your career options.
Receptionist salaries by company in Bloomfield Hills, MI
CompanyAverage salary
$15.40 per hour
$9.00 per hour
Receptionist salaries by location
CityAverage salary
$12.76 per hour
$12.31 per hour
$13.29 per hour
$12.87 per hour

Receptionist job openings

Front Desk Receptionist
Fred Astaire Dance Studios- Michigan
Bloomfield Hills, MI
Dental Receptionist
Farmbrook Dental Group
Bloomfield Hills, MI
Dental Front Office
Prime Dentistry
Birmingham, MI
Receptionist jobs in Bloomfield Hills, MI