american financial group jobs

Essential Responsibilities

• Monitors premises to ensure the safety of people and property, protecting against damage, fire, theft, trespassing, and illegal entry. Provides physical security through presence and vigilant observation.

• Collaborates with team members to address customer inquiries, resolve issues, and enhance overall customer satisfaction to the best of our abilities.

• Utilizes multiple web-based platforms and programs to monitor satellite offices globally.

• Monitors satellite offices connected to our access control system from the Cincinnati Campus Security Operations Centers (SOCs).

• Decides when to escalate alerts to the appropriate contacts during onsite or offsite alarms.

• Provides executive transportation/security escorts.

• Provides ground safety and security on behalf of the Flight Department.

• Aids with deliveries.

• May participate in Executive Protection details.

• Conducts routine tours of premises to ensure doors, windows, and gates (if applicable) are secured. Audits security equipment (cameras, access card readers, turnstiles, door locks and contacts, alarm switches, etc.) to meet security requirements. Reports atypical situations to management.

• Must be able to walk up to 10 miles in an 8-hour shift while performing routine tours.

• Ensures identification of employees or visitors by monitoring traffic flow, reviewing recording devices, interviewing unfamiliar individuals, and validating badges.

• Investigates disturbances and, in the event of an emergency, maintains order and safety of personnel.

• Collects and completes paperwork, including incident reports, other assigned reports and daily activity logs.

• Identifies, assesses, and provides recommendations to resolve activities, situations, or conditions that could expose company assets (physical property, intellectual property, executives, employees, etc.) to potential harm.

• May serve as a liaison with police or other emergency response personnel.

• Maintains a valid firearms license and may be required to carry the firearm on duty after initial training period.

• Performs other duties as assigned.

Job Requirements

• High School Diploma or equivalent.

• Generally, 0 to 4 years of related experience. Maintains certifications for AED/CPR and First Aid.

• Maintain a valid Driver’s License and a satisfactory driving record.

• Obtain and maintain a valid Concealed Carry Firearms License.

• Required to complete annual firearms qualification.

• Serves as a first responder and maintains Automated External Defibrillator (AED), Cardiopulmonary Resuscitation (CPR), and First Aid Certifications.

Physical Requirements

• Essential job functions must be performed onsite.

• Requires continuous and prolonged walking and standing.

• Requires frequent lifting, carrying, pushing and pulling of objects up to 50 lbs.

• Requires frequent climbing, bending, twisting, stooping, kneeling and crawling.

• Requires overhead reaching and grabbing.

• Requires regular and predictable attendance.

• Requires ability to conduct visual inspections.

• Requires work outdoors, in inclement weather conditions.

• May require ability to operate a motor vehicle.