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Job Post Details

Customer Service Representative - job post

Brilliance LLC
2.6 out of 5 stars
Boynton Beach, FL 33426
$45,000 - $55,000 a year - Full-time

Job details

Pay

  • $45,000 - $55,000 a year

Job type

  • Full-time

Shift and schedule

  • No weekends
  • Day shift
  • Monday to Friday

Work setting

  • Office

Benefits

Pulled from the full job description

  • Health insurance
  • Paid time off
  • Paid holidays
  • Opportunities for advancement

Full job description

Customer Service Representative

Location:
Boynton Beach, FL (Onsite)
Salary: $45,000 – $55,000/year (DOE + performance)
Schedule: Full-time | Monday–Friday | Day Shift | No Weekends
Hours: Shifts scheduled between 9:00 AM and 9:00 PM (8-hour shifts with a 1-hour lunch break)

About the Role:

We’re looking for a customer-focused, detail-oriented professional who enjoys helping people and delivering premium service. In this role, you’ll support customers of a well-established luxury brand, ensuring every interaction is smooth, helpful, and memorable.

What You’ll Do:
  • Deliver exceptional customer support via phone in a professional and friendly manner.
  • Assist customers with inquiries related to high-end luxury products.
  • Accurately document and manage interactions using CRM systems.
  • Collaborate with team members via Slack and Google Workspace.
  • Focus on problem-solving and creating a positive customer experience.

What We’re Looking For:
  • Strong communication skills (written and verbal English).
  • A genuine passion for customer service and helping others.
  • Ability to stay organized and multitask in a fast-paced environment.
  • Experience with CRM tools, Slack, or Google Workspace is a plus.

Why Join Us?
  • Established & Growing Company – Over 35 years in business.
  • Reputable Luxury Brand – 3,000+ 5-star Trustpilot reviews.
  • Career Growth Opportunities – We promote from within.
  • Supportive Team Culture – Collaboration and respect are at our core.

Compensation & Benefits:
  • Paid Time Off: 5 vacation days (after 1 year) + paid federal holidays.
  • 401(k): Eligibility after 6 months.
  • Health Insurance: Company contribution included.
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