Customer-Service-Managers for hire in Boston, MA
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57,349
candidates
Resume updated in last 6 months
Most popular skills
Leadership13%Communication Skills9%Time Management6%Education level
Bachelor's degree40%High school diploma or GED31%Associate's degree24%Years of experience
More than 10 years80%6-10 years20%Current company
American Airlines
Avis Budget Group
Brooks Automation, IncTime at current job
2-5 years43%1-2 years29%Less than a year14%
Browse Indeed's database of 57,349 profiles for Customer-Service-Managers in Boston, MA
Last updated: Oct 5, 2026
Customer Service Manager: Cost of hiring?
- Common salary in Boston, MA: $79,422 yearly
- Typical salaries range from $52,922 – $119,192 yearly
*Indeed data (US)
Store Manager
Everett, Massachusetts
Licenses & certifications
First Aid CertificationPharmacy Technician LicenseDriver's LicenseNon-CDL Class CProfessional in Human ResourcesSkills
Time ManagementLeadershipCommunication SkillsOrganizational SkillsPresentation SkillsAnalysis SkillsStore Manager
Quincy, Massachusetts
Licenses & certifications
Property & Casualty LicenseDriver's LicenseServsafeSkills
Communication SkillsLeadershipAnalysis SkillsTime ManagementOrganizational SkillsAssistant Manager ExperienceCustomer Service Manager (CSM) customer OPS
Revere, Massachusetts
Licenses & certifications
Driver's LicenseMotorcycle LicenseSkills
Communication SkillsLeadershipAmadeusAnalysis SkillsOrganizational SkillsTime ManagementCustomer Service Manager (CSM)
Allston, Massachusetts
Licenses & certifications
Certified Substance Abuse CounselorSubstance Abuse Counseling CertificationSkills
LeadershipAnalysis SkillsStrategic PlanningPresentation SkillsCommunication SkillsTime ManagementAirport and Customer Service Manager
Boston, Massachusetts
Licenses & certifications
Driver's LicenseSkills
LeadershipTime ManagementCommunication SkillsOrganizational SkillsTeam LeadershipContent ManagementAssistant Customer Service Manager
Wellesley, Massachusetts
Licenses & certifications
Driver's LicenseSkills
Communication SkillsLeadershipOrganizational SkillsTime ManagementMicrosoft OfficeProductivity Software
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a customer service manager role?
The average time to fill a customer service manager role is 29 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer-service-managers tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and time management.
What licenses or certifications are common for customer-service-managers?
Common licenses or certifications for customer-service-managers include: Driver's License, CPR and First Aid Certification.
What are some job titles related to customer-service-managers?
According to Indeed's Smart Sourcing data, job titles related to customer-service-managers include: store manager, customer service manager (csm) and airport and customer service manager.
What level of education is common for a customer service manager?
Bachelor's degree is the most common level of education for a customer service manager in Boston, MA, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service manager?
Most customer-service-managers have 20 years of professional experience.
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