Customer-Service-Managers for hire in Boston, MA
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55,938
candidates
Resume updated in last 6 months
Most popular skills
Communication Skills13%Leadership12%Organizational Skills9%Education level
Bachelor's degree49%High school diploma or GED36%Associate's degree11%Years of experience
6-10 years16%More than 10 years84%Current company
Stop and Shop Supermarket
Macy's
Starbucks
Time at current job
Less than a year3%1-2 years24%2-5 years52%
Browse Indeed's database of 55,938 profiles for Customer-Service-Managers in Boston, MA
Last updated: Aug 20, 2026
Customer Service Manager: Cost of hiring?
- Common salary in Boston, MA: $81,587 yearly
- Typical salaries range from $56,090 – $118,674 yearly
*Indeed data (US)
Store manager
Arlington, Massachusetts
Licenses & certifications
First Aid and CPRAEDFirst Aid CertificationCPRDriver's LicenseCPRSkills
Supervising ExperienceLeadershipStrategic PlanningPersonal Assistant ExperienceOrganizational SkillsCommunication SkillsStore Manager
Everett, Massachusetts
Licenses & certifications
First Aid CertificationPharmacy Technician LicenseDriver's LicenseNon-CDL Class CProfessional in Human ResourcesSkills
Time ManagementLeadershipCommunication SkillsSupervising ExperienceOrganizational SkillsPresentation SkillsCustomer Service Lead
Dorchester, Massachusetts
Licenses & certifications
Class DTeaching CertificationDriver's LicenseFood Handler CertificationSkills
Organizational SkillsCommunication SkillsAnalysis SkillsTelecommunicationAdministrative ExperienceOffice ExperienceCustomer Service Manager/Assistant Manager
Everett, Massachusetts
Licenses & certifications
LeadershipDriver's LicensePublic SpeakingFood Handler CertificationSkills
LeadershipOrganizational SkillsTime ManagementProfit & LossProfit and Loss AnalysisCustomer ServiceInbound Call Center Customer Service Representative
Quincy, Massachusetts
Licenses & certifications
DOT Physical ExaminationDOT Physical CertificationDriver's LicenseNon-CDL Class CSkills
WeblogicOrganizational SkillsTime ManagementCommunication SkillsLeadershipLinuxStore Manager
Revere, Massachusetts
Licenses & certifications
Driver's LicenseTIPSNon-CDL Class CServsafeSkills
Product ManagementSupervising ExperienceLeadershipAnalysis SkillsCommunication SkillsOrganizational Skills
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a customer service manager role?
The average time to fill a customer service manager role is 28 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer-service-managers tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: communication skills, leadership and organizational skills.
What licenses or certifications are common for a customer service manager?
Common licenses or certifications for customer-service-managers include: Driver's License, Servsafe and CPR.
What are some job titles related to customer-service-managers?
According to Indeed's Smart Sourcing data, job titles related to customer-service-managers include: store manager, customer and operations manager and store manager.
What level of education is common for a customer service manager?
Bachelor's degree is the most common level of education for a customer service manager in Boston, MA, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service manager?
Most customer-service-managers have 21 years of professional experience.
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