Customer Service Managers for hire in Lexington, MA

Indeed Smart Sourcing matches you with quality talent in Lexington, MA to make your hiring faster and simpler.

  • Ready to work now

    59,818

    candidates

    Resume updated in last 6 months

  • Most popular skills

    Leadership
    13%
    Communication Skills
    10%
    Organizational Skills
    6%
  • Education level

    Bachelor's degree
    48%
    High school diploma or GED
    20%
    Associate's degree
    20%
  • Years of experience

    More than 10 years
    80%
    3-5 years
    20%
  • Current company

    • Stop & Shop
    • Advance Auto Parts
    • MILLIPORESIGMA
  • Time at current job

    2-5 years
    50%
    More than 5 years
    25%
    Less than a year
    13%

Browse Indeed's database of 59,818 profiles for Customer Service Managers in Lexington, MA

Last updated: Oct 25, 2026

Customer Service Manager: Cost of hiring?

  • Common salary in Lexington, MA: $96,617 yearly
  • Typical salaries range from $55,824 – $167,220 yearly

*Indeed data (US)

  • General Manager And N.R.O

    Medford, Massachusetts

    Licenses & certifications

    First Aid CertificationCPRCPAServsafe CertificationLife & Health Insurance LicenseSenior Professional in Human Resources+2 more

    Skills

    LeadershipOrganizational SkillsAssistant Manager ExperienceCommunication SkillsTime ManagementAnalysis Skills
  • Sr. Customer Service Representative

    Milton, Massachusetts

    Licenses & certifications

    Class DCertified Notary PublicASE Automobile Service Consultant CertificationDriver's LicenseNon-CDL Class CMicrosoft Certified: Power BI Data Analyst Associate

    Skills

    Strategic PlanningCommunication SkillsTime ManagementOrganizational SkillsAnalysis SkillsMechanic Experience
  • Operations Manager

    Massachusetts

    Licenses & certifications

    Driver's License

    Skills

    LeadershipAnalysis SkillsCommunication SkillsHuman ResourcesMicrosoft OfficeProductivity Software
  • Strategic Customer Success Manager

    Methuen, Massachusetts

    Licenses & certifications

    Salesforce CertificationDriver's LicenseCertified Scrum MasterCompTIA A+

    Skills

    Communication SkillsLeadershipAnalysis SkillsOrganizational Strategy FormulationManagerial Strategic PlanningStrategic Management
  • Customer Service Manager

    Salem, Massachusetts

    Licenses & certifications

    Class DAEDFirst Aid CertificationDOT Physical CertificationDriver's LicenseTIPS+1 more

    Skills

    Communication SkillsHeavy LiftingProduct ManagementAnalysis SkillsOrganizational SkillsTime Management
  • Customer Success Manager

    Somerville, Massachusetts

    Licenses & certifications

    Driver's License

    Skills

    Organizational SkillsTime ManagementCommunication SkillsAnalysis SkillsMicrosoft WordWord Processing

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Frequently Asked Questions

What is Indeed Smart Sourcing?

Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.

Are there additional products that can help me find candidates on Indeed?

Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.

What's the average time to fill a customer service manager role?

The average time to fill a customer service manager role is 30 days, calculated from the moment the job is posted until a candidate accepts the offer.

What skills do customer service managers tend to have?

According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and organizational skills.

What licenses or certifications are common for customer service managers?

Common licenses or certifications for customer service managers include: Driver's License, Class D and Servsafe Certification.

What are some job titles related to customer service managers?

According to Indeed's Smart Sourcing data, job titles related to customer service managers include: operations manager, general manager and n r o and customer success & distribution operations.

What level of education is common for a customer service manager?

Bachelor's degree is the most common level of education for a customer service manager in Lexington, MA, according to available candidates on Smart Sourcing.

How many years of experience is common for a customer service manager?

Most customer service managers have 19 years of professional experience.

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