Customer Service Managers for hire in Charlotte, NC
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71,160
candidates
Resume updated in last 6 months
Most popular skills
- Leadership
- 13%
- Communication Skills
- 10%
- Time Management
- 7%
Education level
- Bachelor's degree
- 41%
- High school diploma or GED
- 34%
- Associate's degree
- 20%
Years of experience
- More than 10 years
- 70%
- 6-10 years
- 30%
Current company
Food Lion
Wells Fargo
LaZBoy Furniture/ Tipperary
Time at current job
- 2-5 years
- 50%
- More than 5 years
- 25%
- Less than a year
- 13%
Browse Indeed's database of 71,160 profiles for Customer Service Managers in Charlotte, NC
Last updated: Oct 27, 2026
Customer Service Manager: Cost of hiring?
- Common salary in Charlotte, NC: $52,799 yearly
- Typical salaries range from $43,335 – $64,331 yearly
*Indeed data (US)
Customer Service Manager, Airport Workforce Management
Charlotte, North Carolina
Licenses & certifications
Google Analytics CertificationCertified Anti-Money Laundering SpecialistDriver's LicenseSkills
Heavy LiftingOrganizational SkillsCommunication SkillsAnalysis SkillsTime ManagementLeadershipOperations Manager
Charlotte, North Carolina
Licenses & certifications
First Aid CertificationDriver's LicenseForklift CertificationIATA CertificationSkills
Time ManagementStrategic PlanningLeadershipOrganizational SkillsCommunication SkillsTime & Attendance SystemsStore Manager
Charlotte, North Carolina
Licenses & certifications
Driver's LicenseForklift CertificationSkills
Assistant Manager ExperienceLeadershipOrganizational SkillsStore ManagementRetail ManagementManagement Experience Within Retail IndustryService Manager
Charlotte, North Carolina
Licenses & certifications
Chrysler CertificationSkills
LeadershipEmployee TrainingStaff TrainingTraining & DevelopmentTrainingCustomer ServiceCustomer Service Manager
Charlotte, North Carolina
Licenses & certifications
Professional Educator LicenseSkills
Analysis SkillsCustomer ServiceOperationsCustomer SupportEscalation HandlingCross-Functional CollaborationCustomer Service Manager
Charlotte, North Carolina
Skills
Organizational SkillsTime ManagementCommunication SkillsLeadershipCustomer ServiceCustomer Support
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a customer service manager role?
The average time to fill a customer service manager role is 30 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer service managers tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and time management.
What licenses or certifications are common for customer service managers?
Common licenses or certifications for customer service managers include: Driver's License, Servsafe Certification and First Aid Certification.
What are some job titles related to customer service managers?
According to Indeed's Smart Sourcing data, job titles related to customer service managers include: store manager, operations manager and customer support manager.
What level of education is common for a customer service manager?
Bachelor's degree is the most common level of education for a customer service manager in Charlotte, NC, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service manager?
Most customer service managers have 13 years of professional experience.
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