Customer Service Managers for hire in Charlotte, NC
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71,628
candidates
Resume updated in last 6 months
Most popular skills
Leadership13%Communication Skills10%Time Management7%Education level
Bachelor's degree50%High school diploma or GED33%Associate's degree7%Years of experience
More than 10 years80%6-10 years20%Current company
American Airlines
Wells Fargo
Food Lion
Time at current job
2-5 years50%1-2 years25%Less than a year13%
Browse Indeed's database of 71,628 profiles for Customer Service Managers in Charlotte, NC
Last updated: Oct 23, 2026
Customer Service Manager: Cost of hiring?
- Common salary in Charlotte, NC: $52,799 yearly
- Typical salaries range from $43,335 – $64,331 yearly
*Indeed data (US)
Customer Service Manager, Airport Workforce Management
Charlotte, North Carolina
Licenses & certifications
Google Analytics CertificationCertified Anti-Money Laundering SpecialistDriver's LicenseSkills
Heavy LiftingOrganizational SkillsCommunication SkillsAnalysis SkillsTime ManagementLeadershipRETENTION SUPERVISOR
Charlotte, North Carolina
Licenses & certifications
Property & Casualty LicenseDriver's LicenseServsafeSkills
Casual Dining ExperienceProduct ManagementTime ManagementLeadershipAnalysis SkillsOrganizational SkillsCustomer Service Manager
Matthews, North Carolina
Licenses & certifications
First Aid CertificationPMPDriver's LicenseCPRSkills
Public SpeakingOrganizational SkillsTime ManagementLeadershipProduct ManagementStrategic PlanningStore Manager
Charlotte, North Carolina
Licenses & certifications
Servsafe Food Manager CertificationDriver's LicenseFood Handler CertificationSkills
Communication SkillsLeadershipAnalysis SkillsStrategic PlanningMicrosoft OfficeProductivity SoftwareDivision Service Manager
Charlotte, North Carolina
Licenses & certifications
CDL aSkills
Analysis SkillsOrganizational SkillsStrategic PlanningLeadershipPresentation SkillsProduct ManagementService Manager
Charlotte, North Carolina
Licenses & certifications
Chrysler CertificationSkills
LeadershipEmployee TrainingStaff TrainingTraining & DevelopmentTrainingCustomer Service
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a customer service manager role?
The average time to fill a customer service manager role is 30 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer service managers tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and time management.
What licenses or certifications are common for customer service managers?
Common licenses or certifications for customer service managers include: Driver's License, Servsafe and CPR.
What are some job titles related to customer service managers?
According to Indeed's Smart Sourcing data, job titles related to customer service managers include: store manager, division service manager and RETENTION SUPERVISOR.
What level of education is common for a customer service manager?
Bachelor's degree is the most common level of education for a customer service manager in Charlotte, NC, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service manager?
Most customer service managers have 16 years of professional experience.
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