Customer Service Managers for hire in Charlotte, NC
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71,955
candidates
Resume updated in last 6 months
Most popular skills
Leadership13%Communication Skills10%Time Management7%Education level
Bachelor's degree46%High school diploma or GED36%Associate's degree13%Years of experience
More than 10 years70%6-10 years30%Current company
Food Lion
Wells Fargo
Goodyear
Time at current job
2-5 years63%1-2 years25%More than 5 years13%
Browse Indeed's database of 71,955 profiles for Customer Service Managers in Charlotte, NC
Last updated: Oct 18, 2026
Customer Service Manager: Cost of hiring?
- Common salary in Charlotte, NC: $52,799 yearly
- Typical salaries range from $43,335 – $64,331 yearly
*Indeed data (US)
Customer Care Manager
Charlotte, North Carolina
Licenses & certifications
Lean Six Sigma Green BeltLAPCDriver's LicenseSix Sigma Black BeltBLSSkills
Time ManagementLeadershipAnalysis SkillsOrganizational SkillsCommunication SkillsStrategic PlanningCustomer Service Manager (CSM)
Charlotte, North Carolina
Licenses & certifications
Driver's LicenseServsafeSkills
Communication SkillsLeadershipOrganizational SkillsStrategic PlanningManagementTime ManagementCall Center Supervisor
Charlotte, North Carolina
Licenses & certifications
Salesforce Certified Administrator, SalesforceFirst Aid CertificationCPIMSalesforceCertified Property ManagerCPR CertificationSkills
LeadershipCommunication SkillsManagementPresentation SkillsTime ManagementOrganizational SkillsManager, Client Service Management
Charlotte, North Carolina
Licenses & certifications
Driver's LicenseSkills
LeadershipCommunication SkillsStrategic PlanningTime ManagementAnalysis SkillsTeam LeadershipSr. Customer Service Representative
Charlotte, North Carolina
Licenses & certifications
Driver's LicenseSkills
Organizational SkillsLeadershipCommunication SkillsPresentation SkillsCustomer ServiceCustomer SupportCustomer Service Manager
Charlotte, North Carolina
Licenses & certifications
Food Safety CertificationDriver's LicenseServsafeFood Handler CertificationSkills
Communication SkillsPositive PsychologyTime ManagementLeadershipProduct ManagementHeavy Lifting
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a customer service manager role?
The average time to fill a customer service manager role is 30 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer service managers tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and time management.
What licenses or certifications are common for customer service managers?
Common licenses or certifications for customer service managers include: Driver's License, Servsafe and CPR.
What are some job titles related to customer service managers?
According to Indeed's Smart Sourcing data, job titles related to customer service managers include: customer service manager (csm), customer support manager and manager, client service management.
What level of education is common for a customer service manager?
Bachelor's degree is the most common level of education for a customer service manager in Charlotte, NC, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service manager?
Most customer service managers have 17 years of professional experience.
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