Customer-Service-Managers for hire in Concord, NC

Indeed Smart Sourcing matches you with quality talent in Concord, NC to make your hiring faster and simpler.

  • Ready to work now

    54,196

    candidates

    Resume updated in last 6 months

  • Most popular skills

    Leadership12%
    Communication Skills10%
    Organizational Skills6%
  • Education level

    Bachelor's degree40%
    High school diploma or GED36%
    Associate's degree11%
  • Years of experience

    More than 10 years80%
    6-10 years20%
  • Current company

    Food Lion
    Harris Teeter
    7-Eleven
  • Time at current job

    2-5 years40%
    More than 5 years40%
    Less than a year10%

Browse Indeed's database of 54,196 profiles for Customer-Service-Managers in Concord, NC

Last updated: Oct 3, 2026

Customer Service Manager: Cost of hiring?

  • Common salary in Concord, NC: $58,200 yearly
  • Typical salaries range from $51,338 – $65,979 yearly

*Indeed data (US)

  • Customer Service Team Lead

    Concord, North Carolina

    Licenses & certifications

    Driver's License

    Skills

    Communication SkillsOrganizational SkillsLeadershipAnalysis SkillsTime ManagementPerformance Management
  • Front End Supervisor

    Landis, North Carolina

    Licenses & certifications

    Driver's License

    Skills

    Communication SkillsAssistant Manager ExperienceLeadershipAnalysis SkillsOrganizational SkillsTime Management
  • General Manager (GM)

    Kannapolis, North Carolina

    Licenses & certifications

    Driver's LicenseReal Estate LicenseNon-CDL Class C

    Skills

    Communication SkillsLeadershipOrganizational SkillsTime ManagementPublic SpeakingCustomer Service
  • Customer Service Manager (CSM)

    Concord, North Carolina

    Licenses & certifications

    Driver's License

    Skills

    Organizational SkillsAnalysis SkillsTime ManagementCustomer ServiceCustomer SupportPlanograms
  • Assistant Customer Service Manager

    Charlotte, North Carolina

    Licenses & certifications

    Servsafe

    Skills

    LeadershipOperations ManagementOperationsCash Flow ManagementCash Flow AnalysisAccount Reconciliation
  • Customer Service Manager

    Concord, North Carolina

    Licenses & certifications

    Life Insurance LicenseProperty & Casualty License

    Skills

    Communication SkillsSalesInsurance SalesOffice ManagementOffice ExperienceOnline Marketing

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Frequently Asked Questions

What is Indeed Smart Sourcing?

Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.

Are there additional products that can help me find candidates on Indeed?

Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.

What's the average time to fill a customer service manager role?

The average time to fill a customer service manager role is 30 days, calculated from the moment the job is posted until a candidate accepts the offer.

What skills do customer-service-managers tend to have?

According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and organizational skills.

What licenses or certifications are common for customer-service-managers?

Common licenses or certifications for customer-service-managers include: Driver's License, Servsafe and Six Sigma Certification.

What are some job titles related to customer-service-managers?

According to Indeed's Smart Sourcing data, job titles related to customer-service-managers include: customer service manager (csm), customer service team lead and customer service manager | retail operations leadership.

What level of education is common for a customer service manager?

Bachelor's degree is the most common level of education for a customer service manager in Concord, NC, according to available candidates on Smart Sourcing.

How many years of experience is common for a customer service manager?

Most customer-service-managers have 27 years of professional experience.

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