Customer Service Managers for hire in Concord, NC
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53,077
candidates
Resume updated in last 6 months
Most popular skills
- Leadership
- 12%
- Communication Skills
- 10%
- Organizational Skills
- 6%
Education level
- Bachelor's degree
- 54%
- High school diploma or GED
- 30%
- Associate's degree
- 7%
Years of experience
- More than 10 years
- 70%
- 6-10 years
- 20%
- 3-5 years
- 10%
Current company
Wells Fargo
Food Lion
CHARTER COMMUNICATION
Time at current job
- 2-5 years
- 70%
- More than 5 years
- 30%
Browse Indeed's database of 53,077 profiles for Customer Service Managers in Concord, NC
Last updated: Nov 12, 2026
Customer Service Manager: Cost of hiring?
- Common salary in Concord, NC: $58,200 yearly
- Typical salaries range from $51,338 – $65,979 yearly
- Find more information on Indeed Salaries
*Indeed data (US)
General Manager
Kannapolis, North Carolina
Licenses & certifications
Driver's LicenseServsafe CertificationSkills
Analysis SkillsCommunication SkillsAssistant Manager ExperienceTime ManagementOrganizational SkillsLeadershipCustomer Service Team Lead
Concord, North Carolina
Licenses & certifications
Driver's LicenseSkills
Communication SkillsOrganizational SkillsLeadershipAnalysis SkillsTime ManagementPerformance ManagementGeneral Manager (GM)
Kannapolis, North Carolina
Licenses & certifications
Driver's LicenseReal Estate LicenseNon-CDL Class CSkills
Communication SkillsLeadershipOrganizational SkillsTime ManagementPublic SpeakingCustomer ServiceCustomer Service Manager (CSM)
Charlotte, North Carolina
Licenses & certifications
Driver's LicenseServsafe CertificationSkills
Communication SkillsLeadershipOrganizational SkillsStrategic PlanningManagementTime ManagementRegional Support Manager
Concord, North Carolina
Licenses & certifications
Servsafe Food Manager CertificationDriver's LicenseNon-CDL Class CServsafe CertificationForklift CertificationFood Handler CertificationSkills
LeadershipAnalysis SkillsCommunication SkillsOrganizational SkillsProduct ManagementFast Casual ExperienceCo-Manager
Kannapolis, North Carolina
Licenses & certifications
Servsafe CertificationSkills
LeadershipOperations ManagementOperationsRevenue GrowthSalesIncreasing Sales Revenue
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a customer service manager role?
The average time to fill a customer service manager role is 31 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer service managers tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and organizational skills.
What licenses or certifications are common for customer service managers?
Common licenses or certifications for customer service managers include: Driver's License, Servsafe Certification and First Aid Certification.
What are some job titles related to customer service managers?
According to Indeed's Smart Sourcing data, job titles related to customer service managers include: customer service representative, customer service manager (csm) and regional support manager.
What level of education is common for a customer service manager?
Bachelor's degree is the most common level of education for a customer service manager in Concord, NC, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service manager?
Most customer service managers have 20 years of professional experience.
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