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Hostess Japanese Sushi restaurant
Hostess Japanese Sushi restaurant
Job details
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Full job description
Job Overview
Join our vibrant Japanese Sushi restaurant as a Hostess, where your warm hospitality and organizational skills will set the tone for an exceptional dining experience. In this energetic role, you will be the first point of contact for guests, ensuring they feel welcomed and valued from the moment they arrive. Your friendly demeanor, excellent communication skills, and ability to manage reservations and seating arrangements will contribute to a smooth and memorable guest journey. This paid position offers an exciting opportunity to be part of a dynamic team dedicated to delivering authentic Japanese cuisine in a lively atmosphere.
Responsibilities
- Greet guests with enthusiasm and provide a welcoming atmosphere upon arrival
- Manage restaurant reservations using systems such as Aloha POS or Micros POS to optimize seating flow
- Coordinate guest seating efficiently while maintaining awareness of wait times and table availability
- Answer phone inquiries with professional phone etiquette, assisting with reservations and general questions
- Maintain organized waitlists and communicate effectively with guests and team members
- Support guest relations by addressing special requests or concerns promptly and courteously
- Uphold food safety standards and ensure cleanliness in the host station area
- Assist in managing restaurant flow during busy periods to enhance guest satisfaction
Experience
- Previous host/hostess experience in a fast-paced restaurant environment preferred
- Strong background in food service, customer service, or hospitality roles demonstrating excellent guest relations skills
- Familiarity with restaurant reservation management software such as Aloha POS or Micros POS is highly desirable
- Proven organizational skills with the ability to multitask efficiently under pressure
- Excellent communication skills, including phone communication and etiquette, ensuring clear and friendly interactions
- Basic math skills for handling reservations, waitlist management, and POS transactions
- Knowledge of food safety practices and restaurant operations to support seamless service delivery
Join us as a Hostess and be the friendly face that welcomes every guest into our vibrant Japanese Sushi restaurant. Your energy, professionalism, and dedication will help create unforgettable dining experiences while advancing your career in hospitality!
Work Location: In person