1. Care Management Plans - develops and directs the Activities department programs and events. Manages the activities functions to ensure activities for ambulatory, non-ambulatory and bed-bound residents. Assures that detailed records of activity programs and participation of individual residents, identifying progress toward established care plan goals are maintained. Determines departmental scheduling and staffing requirements necessary to meet the activities departments' needs hours in keeping with census and labor budget. Ensure monthly calendar of events and/or monthly newsletter are published and distributed appropriately. Develop and maintain an active volunteer program.

2. Resident Relations - Listens and responds to resident concerns, complaints, suggestions, questions and comments. Analyzes and reports results of resident satisfaction survey to residents. Develops, communicates, and follows through with necessary action plans. Assures that the residents' personal and private property rights are followed by activities staff at all times. Interacts with residents to ensure that quality care and positive resident/staff relations are taking place. Maintains open and trust-building relationships with resident family members, responding professionally and promptly to any requests or concerns.

3. Quality, Compliance & Risk Management - Inspects work areas and equipment at least weekly for proper order and operation. Participates in patient/resident care planning by identifying the activity needs of residents and working in coordination with the Interdisciplinary Team. Reviews, develops and implements a plan of correction for activities concerns/deficiencies noted in resident and family surveys.

4. Budget & Materials Management - Effectively helps develop, analyze and proactively manages budget and expenses to achieve optimal profitability. Partners with others to understand and balance their own team's or department's
5. Employee Performance & Development - Proactively maintains effective employee relations and engagement to achieve business objectives and positive morale Assist with development and facilitate communication plan & information sharing to all management & employees Maintain regular meetings with key management and project teams to review status, issues & innovations Uses appropriate strategies, processes, tools and sources to engage and motivate employees Displays ability to bring others together for a common purpose and objective in positive manner to achieve desired results.

#WPCC

Requirements: APC